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Success Tips for New Hospitality Students | Crown Institute

success-tips-for-new-hospitality-students

You’ve decided to start your career with an academic journey in hospitality – that’s great! Taking up hospitality courses helps you learn valuable industry skills and insights, and gives you a competitive edge out in the field. However, the journey of a hospitality student isn’t quite the same as everyone else’s, so a little bit of expert advice can keep you a few of steps ahead of the game!

Here are some of the best success tips for new hospitality students that will help you make the most of your amazing course:

1. Know, and channel, your motivations

We’ve said it before and we’ll say it again: hospitality isn’t for everyone. This is just like how medicine, law, or computer science isn’t for everyone, either. Every single person has a different drive and a different passion, but in hospitality, you’ll definitely need both!

First, you have to know why you’re doing a hospo course in the first place, and if you’re ready for what it entails. This includes doing the proper research as well as mentally preparing yourself for the challenges ahead. You’ll then need to channel that passion into everyday eagerness and enthusiasm to learn and to do great things – not just for yourself, but also for your team and future organisation.

2. Don’t be afraid to learn new things

There’s no shortage of things to learn in the hospitality industry. Whether you want to be a hotel manager, restaurant owner, bartender, or brand rep, there are plenty of aspects in every sector that you will want to try your hand at; versatility and flexibility are necessary out in the real world. Keeping up to date with new trends and developments in the industry will also keep you on top of your game.

3. Stay organised

Working, and even studying, in hospitality can feel a bit frantic sometimes. That’s just the nature and reality of the industry. However, you can maintain a certain level of control as long as you’re well-organised. Ensure that you give yourself enough time and resources to undertake assignments and finish projects, just as you would if you were working in the field, dealing with requests/complaints, delegating tasks, and more. An organised team starts with organised members, so make sure you have a system in place to help you stay on top of things.

4. Go the extra mile

Hard work never goes unnoticed, especially when you do it with a smile. Going the extra mile should be the norm, as your future customers and clients will be receptive to your generous actions. Going the extra mile on your project today can mean going the extra mile to sort out a customer request, even when you’re not asked to. This wins customer loyalty and builds strong relationships which, in turn, generates increased business.

5. Get a quality education

In hospitality, there’s no shortcut to success. However, with the right training and qualifications, you can easily thrive and make the most of this rewarding industry and career path. Getting a quality education will give you the skills and training that you need to succeed, not just as a student, but also as an industry leader!

Crown: Auckland’s Hub for Successful Hospitality Graduates

Here at Crown Institute of Studies, our hospitality courses prepare future industry leaders for success, helping our students from the very start of their academic journey all the way to landing that dream job.

Check out our hospitality courses online or call 0800 632 759 to enrol with Crown today!

 

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Come and see our Ramada room at our Open Day this Thursday 6 September, 10am-1pm

Find out more about working in the exciting Hospitality, Business and Travel & Tourism industries. Meet our friendly, expert staff and learn more about our courses.

Join us to find out more about fees free study for first year tertiary students. Discover how Crown supports all Kiwi students with a free transport to school by bus or train, and the cost of their uniform and shoes will be provided at no cost.

*Conditions apply

Enrolling now for courses starting 1 October 2018 & 11 February 2019.

Visit us at our campus at 80 Anzac Avenue, Auckland City.

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5 Qualities You’ll Need to Flourish in Hospitality

Five-qualities-you-need-to-flourish-in-hospitality
Hospitality is one of the largest growing industries in New Zealand, with the tourism and hospitality sector providing nearly 17.1 per cent of total export revenues. While more and more hospitality jobs are becoming available across the country, that doesn’t mean hospitality is for everyone. It’s normal for students to do part-time work in restaurants and bars, but there are also people who are driven to kickstart a long and successful career in the industry.
If this sounds like you – whether you want to end up managing your own café or running your own hotel – you’ll need to possess certain qualities to have a flourishing hospitality career and make your mark in this fulfilling yet challenging industry. Check out what your future employers are looking for below:

Commitment

Commitment to your job, to the people, and to the business are all very important when it comes to working in hospitality. Even when you’re faced with difficult decisions, it’s important to stay committed to customer satisfaction and to your own level of professionalism as well. Commitment means using your passion to drive every decision, and being flexible enough to deal with anything that comes your way!

Great people skills

This one’s a no-brainer. You need to have a love for being around people to work at any level in hospitality – including making small talk, caring about people’s

thoughts and feelings, and being able to carry a conversation to make people feel relaxed and comfortable. Whether you’re a waitress, barista, manager, or so on, it’s important that you have the empathy and communication skills that help people have a great time. At the end of the day, it’s really about making a connection with people and creating a memorable experience, which can all be hard to do if you don’t have great people skills.

Attention to detail

 

While customers won’t necessarily be at your establishment to scrutinise every little detail, they can feel the difference. However, your keen attention to detail is necessary to ensure every part of your customer’s journey is enjoyable and comfortable.  Things such as how you greet customers, fold napkins, present food, or pour wine are all noticeable and add to a positive customer experience.

Leadership

 

The most successful people in the industry know the importance of working well within a team, and using every individual’s skillset to benefit each other and the business. This makes them great leaders – their passion and teamwork bring like-minded people together to accomplish goals and achieve great success that only a team can.

Enthusiasm

 

When your waiter is in a bad mood, you can tell, right? If you flip roles like this, it’s easy to see why enthusiasm is very important on the job. It’s that much easier to talk to a positive, energetic and professional staff member than it is to a grumpy one. Our own moods affect the moods of those around us, so it’s important to stay positive and enthusiastic whenever you can. People will remember their best experiences as well as their worst, and to succeed, you want to be on the better end of that stick.

Crown: The Top Choice for the Best Hospitality Courses in Auckland

At Crown, our hospitality courses help our graduates learn more than what’s necessary to blaze a trail in the industry – this includes relevant experience to ensure you stay committed, possess great people skills, have a keen attention to detail and a good leadership foundation, as well as fuel your enthusiasm for the job!

Check out our hospitality courses and specialised barista course online or call 0800 632 759 to enrol with Crown today!

 

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Why People Love Working in Travel and Tourism | Crown Institute

It’s true – those of us who work in travel and tourism love our jobs and have a grand time doing it. If you’re thinking about jump-starting your exciting career in the travel and tourism industry, then you’ve come to the right place!

We want to turn your piqued interest into accelerated excitement – and your initial curiosity into a burning passion for your future job – by giving you the best reasons why people love working in the travel and tourism sector. Read on to find out what’s really great about this booming industry!
 

1. Travel and tourism helps you see the world

It’s in the name – travel and tourism will help you see more of the world. Whether it’s working as a tour guide, travel agent, or plane or cruise ship worker, your next shift might just take you to a new destination you’ve never been to. If you’ve got a travel bug that you’re itching to remedy, or if you need to satisfy your wanderlust, then a career in travel and tourism will help you achieve both.
 

2. It’s a growing industry

According to the official Tourism New Zealand website, Tourism is New Zealand’s largest export industry in terms of foreign exchange earnings. With the number of tourists only increasing every year, and with more and more Kiwis wanting to see the rest of our own country and the world as well, it’s really no wonder that this industry is only going to keep providing more and more jobs and opportunities!
 

3. There’s endless career opportunities  

Speaking of career opportunities, did we mention there are plenty? Common travel and tourism career options include working at hotels, travel agencies, airlines, cruise ships, and more – there’s plenty of skillsets to learn on the job that can help you branch out. You may start working in a travel agency, building a rapport with customers and helping them achieve a great travel experience, and decide you’d like to be working on a cruise ship after completing the required training. With travel and tourism, your enthusiasm and passion to learn are your career openers.
 

4. Work Perks

Need we say more? Access to work perks is always a plus; working in retail gives you product discounts and working in hospitality gives you food discounts (if you’re lucky!). If you work in travel and tourism jobs, besides the aforementioned perk of being able to travel, plenty of companies also offer heavily discounted company rates, as well as becoming your own holiday and R&R expert!
 

5. The experiences are priceless

There’s no price for one-of-a-kind experiences. Being able to learn the knowledge and skills that are required of every travel and tourism course graduate, as well as learning about different cultures from many countries and having great adventures in them, all add up to creating precious memories and experiences that you can’t make elsewhere.
 

Crown Institute’s Travel and Tourism Courses Can Jump-start Your Career!

Our stellar graduates here at Crown Institute of Studies’ travel and tourism courses jumpstart their careers with practical knowledge and expertise, networking opportunities, one-of-a-kind experiences, and so much more.

Check out our travel and tourism courses today or contact us on 0800 632 759 for more information!

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Crown attends Salon de l’étudiant in Nouméa, New Caledonia

New Caledonia Salon

Crown School Director Alan Chisholm attended the Salon de l’étudiant in Nouméa, New Caledonia for two days on 4-5 Aug 2018.

The Crown stand was very well-attended and we talked to many interested students, who came from all over the country to visit employers and education organisations.

Helping Alan at the stand was Ms Julie Teriipaia (see pic). Julie was crowned as second runner up in the Miss Nouvelle Calédonie beauty contest in 2016, and is of French and Tahitian background.

Julie attended a Sandi course at Crown for eight weeks in June-July 2018 and interned in Auckland. She proved to be a really wonderful representative for Crown during the Salon.

Thanks to Julie and all the organisers of this fabulous fair!

 

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Hospitality and tourism serving more jobs on SEEK

Ellerslie Racecourse

Hospitality and tourism are consistently growing industries in New Zealand. As the current construction boom makes way for more commercial buildings, and as more and more people from all over the world arrive on New Zealand shores, it only makes sense that these two sectors are offering more opportunities for work.

SEEK, one of New Zealand’s top destinations for job opportunities online, publishes monthly reports on the growth of different job sectors. These reports frequently mention significant sector growth for hospitality and tourism across the country. Let’s break down the numbers and charts, and take a detailed look at the job opportunities offered by these industries in New Zealand.

Hospitality and tourism jobs in 2017

In August of 2017, SEEK reported that over the previous three months, job ads for the industry grew 9 per cent when compared to the same period in the previous year. These jobs opportunities were focussed on food service roles, including: Chefs/Cooks, Management, Bar & Beverage Staff, and Front Office & Guest Services. To finish off 2017, SEEK released a year-end report detailing the positive advertising growth of 24 out of 29 industries on SEEK in November.

The hospitality and tourism sector saw the 4th largest growth for the month of November as compared to the previous year (2016). There were 32 per cent more job listings advertised on the website – a considerably steep number that may have been spiked by the coming holidays.

Consistent job ad growth in 2018

Hospitality and Tourism job opportunities have consistently increased this year as compared to last year, with the numbers staying over 10 per cent each month. A spike in April, especially, was recorded by SEEK job ad data. The hospitality and tourism sector experienced the largest growth, spiking up 32 per cent alongside the legal sector (34 per cent). Much of this result was due to seasonal factors as the country moved into winter, while the Western hemisphere moved into summer, giving rise to both domestic and international visitors all over New Zealand.

An overview of hospitality and tourism jobs in NZ

According to New Zealand Now, hospitality and tourism is our second largest export earner, providing nearly 17.1 per cent of total export revenues. In 2016, visitors spent NZ$10 billion for the year, up 12.2 per cent on the previous year. The number of New Zealand overseas visitors continues to double every decade since 1970, and the hospitality and tourism sector has been working hard to meet this demand, creating great opportunities for employees in the process. The country’s top tourist destinations have the largest job concentrations, namely: Auckland, Queenstown, Canterbury/Christchurch, Rotorua/Bay of Plenty, and Wellington.

Crown: serving up quality hospitality and tourism courses in Auckland

Here at Crown Institute of Studies, we’re passionate about providing New Zealand with top-quality professionals to support our country’s continued growth. If you’re looking for courses in Auckland, especially hospitality and travel and tourism courses, you’ve come to the right place!

Contact us today for any study inquiries or give us a ring at 0800 632 759 and we’ll be happy to help you start your career in the booming hospitality and tourism sector!

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Open Day – Thursday 15 March 2018

The Crown Open Day is free and gives you the opportunity to learn about our courses and meet our friendly, expert staff. 

Join us to find out more about fees free study for first year tertiary students. Along with how Crown supports all Kiwi students with a free nourishing meal each school day, free transport to school by bus or train, and their uniform and shoes will be provided at no cost. 

Next courses start Monday 19 March 2018.

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