This course will teach you how to ‘think like a manager’ . You will gain insight into financial operations, how to successfully manage and train staff, provide world class experiences for guests, and identify opportunities. You will complete the LCQ qualification, and will also complete a work placement in one of our partner organisations where you will get to put your skills into practice!
This course builds upon your existing skills and knowledge in hospitality and helps you to ‘think like a manager’. People are at the heart of the Hospitality industry, and you will learn not only how to manage staff, but also how to provide amazing experiences for your guests. You will learn the legal and financial framework that governs the industry, and how to adapt your business as the market changes. Assessment is through written case studies, industry research, presentations and Q&A sessions with the tutor. In addition, you will be required to do a 60 hour internship where you supervise other staff. You will visit hotels and restaurants to see theory put into practice.
Face to face in a classroom setting, with elements of blended online learning.
3 Feb - 18 Dec 2020
9 Mar 2020- 12 Mar 2021
28 Apr 2020 - 16 Apr 2021
2 Jun 2020 - 4 Jun 2021
20 Jul 2020 - 9 Jul 2021
24 Aug 2020 - 27 Aug 2021
12 Oct 2020 - 01 Oct 2021
16 Nov 2020 - 19 Nov 2021
10 Apr - 27 Apr 2020
6 Jul - 17 Jul 2020
28 Sep - 9 Oct 2020
21 Dec 2020 - 8 Feb 2021
17 years of age at course start date. (applicants under 18 must provide written permission from parent/caregiver)
Have NCEA Level 3 or NZ Certificate in Food & Beverage Level 4 or equivalent. Relevant knowledge and experience to hospitality sector will be considered in special circumstances at discretion of Department Head.
Demonstrate appropriate literacy and numeracy levels.
· Hotel Familiarisation trips (Famils)
· Restaurant & cafe dining experiences
Students are assessed through a mixture of written assessments, presentations and practical role plays.
· Licence Controller Qualification
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A qualification in this course can lead to great jobs such as: