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New Zealand Diploma in Hospitality Management

LEVEL

05

Unleash your managerial potential! Learn to think like a manager, gain expertise in finance and staff management, create exceptional guest experiences, and seize opportunities. Earn the prestigious LCQ qualification and secure a hands-on work placement. Excel in the world of management!

120

CREDITS

40

WEEKS

30 HOURS PER WEEK

9AM - 4PM    I   MONDAY - THURSDAY

Afternoon classes are available, Crown will have the final decision on the timetables.

FEES

FREE

STUDY

COURSE OUTLINE

This course builds upon existing skills and knowledge in hospitality and helps students to ‘think like a manager’. People are at the heart of the Hospitality industry, and students will learn not only how to manage staff, but also how to provide amazing experiences for their guests. Students will learn the legal and financial framework that governs the industry, and how to adapt their business as the market changes. Assessment is through written case studies,
industry research, presentations and Q&A sessions with the tutor. In addition, students will complete a 60-hour Real World Experience internship along with gaining their License Controller Qualification (LCQ). Hotel and restaurant visits are conducted throughout the programme to see theory put into practice.

Course Delivery Method:

Face to face in a classroom setting, with elements of blended online learning.

THE COURSE CONSISTS OF THE FOLLOWIN MODULES:

Facilities and revenue management

Compliance and legal requirements

Supervision in accommodation

Supervision in food and beverage

Market viability

Human resources

Customer service

Leadership

Students are assessed through a mixture of written assessments, presentations and practical role plays. 

ADDITIONAL QUALIFICATIONS AVAILABLE:

· Licence Controller Qualification

COURSE TRIPS

Explore industry-relevant destinations with Crown's curriculum. Gain invaluable knowledge from professionals in their element, enhancing your learning. Immersive educational visits are an integral part of the program, motivating and inspiring you with real-world work environments.

· Hotel Familiarisation trips (Famils)
· Restaurant & cafe dining experiences

Upcoming Intakes

2024 COURSE DATES

29 Apr 2024 - 11 Apr 2025

22 Jul 2024 - 27 Jun 2025

14 Oct 2024 - 19 Sep 2025

2025 COURSE DATES

3 Feb 2025 - 19 Dec 2025

10 Mar 2025 - 27 Feb 2026

28 Apr 2025 - 2 Apr 2026

21 Jul 2025 - 4 Jul 2026

13 Oct 2025 - 18 Sep 2026

2024 TERM BREAKS

14 Apr - 26 Apr 2024

7 Jul - 20 Jul 2024

30 Sep - 11 Oct 2024

2024 SUMMER BREAK

23 Dec 2024 – 3 Feb 2025

2025 TERM BREAKS

14 Apr - 25 Apr 2025

7 Jul - 18 Jul 2025

29 Sep - 10 Oct 2025

2025 SUMMER BREAK

22 Dec 2025 – 26 Jan 2026

entry requirements

Domestic Student

  • 18 years of age at course start date. (16 and 17 years of age must provide written permission from parent/caregiver)
  • NCEA Level 3 or NZ Certificate in Food & Beverage Level 3 or equivalent.
  • Students who do not meet the entry requirements may be accepted at the discretion of the department head

International student

  • You must be aged 18 years or older when you start the course.
  • IELTS (Academic) 5.5 with no band lower than 5.0 (or NZQA approved
    equivalent)
  • 3 years of secondary school or equivalent work experience.

Study & Work Programme

Try our Study & Work service! Explore career paths, gain work experience and earn extra cash while you study. Your choice to take advantage of this optional service.

What is included with Study & Work:

• Free professional training in employment skills and customer service from Function Staff, our Study and Work partners.
• Paid part-time employment with Function Staff during your course.
• Free 1-1 CV preparation, career advice and interview skills with Crown’s employment team.
• A standard reference will be included at the end of your program.

Further STudy

If you successfully complete this course you may wish to continue your studies at degree level. You may be eligible for credits toward further study. Please ask us for details.

CAREER PATHWAY

CAREER OPTIONS

Careersnz is a useful careers resource for students

Employment
Pathways

Find more employment
options at Careers NZ

A qualification in this course can lead to great jobs such as:

Duty Manager

Hotel Shift Supervisor

Assistant Manager

Facilities Management Assistant

Human Resources Coordinator

2024 COURSE FEES

Domestic Students:

NZ $11,514

Check your Fees Free Eligibility

International Students:

Tuition NZ $17,960, Material NZ $1,500,

Registration NZ $250