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New Zealand Diploma in Hospitality Management

LEVEL

05

This course will teach you how to ‘think like a manager’ . You will gain insight into financial operations, how to successfully manage and train staff, provide world class experiences for guests, and identify opportunities. You will complete the LCQ qualification, and will also complete a work placement in one of our partner organisations where you will get to put your skills into practice!

COURSE LENGTH

40

WEEKS

30 HOURS PER WEEK

9AM - 4PM    I   MONDAY - THURSDAY

FRIDAY - Directed self study

FEES

FREE

STUDY

All our courses are eligible for Fees Free study. Check here if you are eligible.

COURSE OUTLINE

This course builds upon your existing skills and knowledge in hospitality and helps you to ‘think like a manager’. People are at the heart of the Hospitality industry, and you will learn not only how to manage staff, but also how to provide amazing experiences for your guests. You will learn the legal and financial framework that governs the industry, and how to adapt your business as the market changes. Assessment is through written case studies, industry research, presentations and Q&A sessions with the tutor. In addition, you will be required to do a 60 hour internship where you supervise other staff. You will visit hotels and restaurants to see theory put into practice.

Course Delivery Method:

Face to face in a classroom setting, with elements of blended online learning.

Intakes are every 5 weeks

2020-2021 COURSE DATES

9 Feb - 24 Dec 2021

15 Mar - 11 Mar 2022

3 May - 14 Apr 2022

26 Jul - 8 Jul 2022

18 Oct 2021 - 30 Sep 2022

TERM BREAKS

19 Apr - 30 Apr 2021

12 Jul - 23 Jul 2021

4 Oct - 15 Oct 2021

SUMMER BREAK

27 Dec 2021 - 7 Feb 2022

entry requirements

Domestic Student

  • 17 years of age at course start date. (applicants under 18 must provide written permission from parent/caregiver)

  • Have NCEA Level 3 or NZ Certificate in Food & Beverage Level 4 or equivalent. Relevant knowledge and experience to hospitality sector will be considered in special circumstances at discretion of Department Head.

  • Demonstrate appropriate literacy and numeracy levels

International student

  • 18 years of age or older at course start date 

  • IELTS (General or Academic) 5.5 with no band lower than 5.0 (or NZQA approved equivalent) 

  • 4 years secondary school education or equivalent work experience

COURSE TRIPS

All Crown programmes include trips to relevant sites and destinations. These educational visits will allow you to interact with professionals in the industry and observe the work in the real work environment.

· Hotel Familiarisation trips (Famils)
· Restaurant & cafe dining experiences

The course consists of 8 modules, which cover:

Facilities and revenue management

Compliance and legal requirements

Supervision in accommodation

Supervision in food and beverage

Market viability

Human resources

Customer service

Leadership

Students are assessed through a mixture of written assessments, presentations and practical role plays. 

ADDITIONAL QUALIFICATIONS AVAILABLE:

· Licence Controller Qualification

INTERNATIONAL FEES

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START ANOTHER CHAPTER OF YOUR JOURNEY

CAREER OPTIONS

Employment
Pathways

Find more employment
options at CareersNZ

A qualification in this course can lead to great jobs such as:

Assistant Manager

Duty Manager

Facilities Management Assistant

Hotel Shift Supervisor

Human Resources Coordinator

Further STudy

If you successfully complete this course you may wish to continue your studies at degree level. You may be eligible for credits toward further study. Please ask us for details.