New Zealand Diploma in Hospitality Management

LEVEL

05

Unleash your managerial potential! Learn to think like a manager, gain expertise in finance and staff management, create exceptional guest experiences, and seize opportunities. Earn the prestigious LCQ qualification and secure a hands-on work placement. Excel in the world of management!

Part Fees Scholarships for NZ Citizens & Residents: If you’re not eligible for the NZ Government’s FeesFree scheme, you could still study at Crown with a Part Fees Scholarship. We’ll also help with your travel costs — providing transport support valued at up to $500. Terms and conditions apply.
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120 CREDITS

40 WEEKS

30 HOURS PER WEEK

9AM - 4PM I MONDAY - THURSDAY

Afternoon classes are available, Crown will have the final decision on the timetables.

FEES FREE STUDY

COURSE OUTLINE

This course builds upon existing skills and knowledge in hospitality and helps students to ‘think like a manager’. People are at the heart of the Hospitality industry, and students will learn not only how to manage staff, but also how to provide amazing experiences for their guests. Students will learn the legal and financial framework that governs the industry, and how to adapt their business as the market changes. Assessment is through written case studies,
industry research, presentations and Q&A sessions with the tutor. In addition, students will complete a 60-hour Real World Experience internship along with gaining their License Controller Qualification (LCQ). Hotel and restaurant visits are conducted throughout the programme to see theory put into practice.

Course Delivery Method:

Face to face in a classroom setting, with elements of blended online learning.

THE COURSE CONSISTS OF THE FOLLOWING MODULES:

Facilities and revenue management

Compliance and legal requirements

Supervision in accommodation

Supervision in food and beverage

Market viability

Human resources

Customer service

Leadership

Students are assessed through a mixture of written assessments, presentations and practical role plays.

ADDITIONAL QUALIFICATIONS AVAILABLE:

· Licence Controller Qualification

COURSE TRIPS

Explore industry-relevant destinations with Crown's curriculum. Gain invaluable knowledge from professionals in their element, enhancing your learning. Immersive educational visits are an integral part of the program, motivating and inspiring you with real-world work environments.

· Hotel Familiarisation trips
· Restaurant & cafe dining experiences

Upcoming Intakes

COURSE DATES

13 July 2026 – 2 July 2027

5 October 2026 – 24 September 2027

2 February – 17 December 2027

8 March 2027 – 10 March 2028

19 July 2027 – 7 July 2028

11 October 2027 – 29 September 2028

TERM BREAKS

21 September – 2 October 2026

12 April – 23 April 2027

5 – 16 July 2027

SUMMER BREAKS

14 December 2026 – 29 January 2027

20 December 2027 – 4 February 2028

entry requirements

Domestic Student

18 years of age at course start date. (16 and 17 years of age must provide written permission from parent/caregiver)
NCEA Level 3 or NZ Certificate in Food & Beverage Level 3 or equivalent.
Students who do not meet the entry requirements may be accepted at the discretion of the department head

International student

You must be aged 18 years or older when you start the course.
IELTS (Academic) 5.5 with no band lower than 5.0 (or NZQA approved
equivalent)
3 years of secondary school or equivalent work experience.

Further STudy

If you successfully complete this course you may wish to continue your studies at degree level at Toi-Ohomai Institute of Technology. Graduates of the Crown NZ Diploma in Hospitality Management level 5 are eligable to enrol in Year 2 of the Bachelor of Applied Hospitality and Tourism Management. Please ask us for more details.

CAREER PATHWAY

CAREER OPTIONS

Employment
Pathways

Find more employment
options at Tahatū, Career Navigator

A qualification in this course can lead to great jobs such as:

Duty Manager

Hotel Shift Supervisor

Assistant Manager

Facilities Management Assistant

Human Resources Coordinator

Unlock your potential

your successful career starts here

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