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Come and see our Ramada room at our Open Day this Thursday 6 September, 10am-1pm

Map of Crown

Find out more about working in the exciting Hospitality, Business and Travel & Tourism industries. Meet our friendly, expert staff and learn more about our courses.

Join us to find out more about fees free study for first year tertiary students. Discover how Crown supports all Kiwi students with a free transport to school by bus or train, and the cost of their uniform and shoes will be provided at no cost.

*Conditions apply

Enrolling now for courses starting 1 October 2018 & 11 February 2019.

Visit us at our campus at 80 Anzac Avenue, Auckland City.

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Crown students achieve a 100% pass rate in City & Guilds exams

With three distinctions and five merits being awarded, Crown Institute hospitality students achieved an amazing 100% pass rate in the June, 2013 exams! 
“All students worked extremely hard towards their qualifications, both in theory and practice, while still having fun.  They know the value of an international qualification when looking for overseas work.  We are very proud of our students and look forward to training the next intake, who will be working towards the same qualifications." Donna Maclaine – Programme Co-ordinator (Hospitality).
City & Guilds is based in London and was founded in 1878.  Crown Institute currently offers two of their internationally recognised qualifications, the International Diploma in Food and Beverage Service and the International Diploma of Reception Operations and Services.  They are very popular courses for people that are looking to enter the hospitality industry and work here or overseas.
The International Diploma in Food and Beverage Service includes fourteen core units that cover personal skills, customer care, food and drinks service, including silver service.
The International Diploma of Reception Operations and Services incorporates ten core units, covering all important aspects of hotel reception work.
If you are looking for more than just a qualification, give us a call to talk about our exciting programmes.
For more information about Crown Institute’s hospitality courses click HERE or contact us on 0800 357 316 or

Hotel Reception

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100% pass rate in latest IATA/UFTAA Foundation and EBT course exams!

Crown Institute of Studies students have had some outstanding results in the latest IATA/UFTAA Foundation and EBT course exams, with a 100% pass rate and 80% of students passing with a distinction grade.

Now these students have an internationally recognised IATA/UFTAA Diploma, which could take them into travel and tourism jobs all over the world!

“Once again, Crown students have achieved amazing results. 80% achieved not only passes but passes with Distinction!  It shows the experience and dedication of our outstanding teaching team and the motivation of our students. This is a great internationally recognised qualification that the students can take anywhere in the world and use throughout the travel and tourism industry” says Leanne Annabel, Head of the Hospitality, Travel and Tourism School.

Students gain a range of knowledge in the IATA course including customer service and sales skills, domestic and international airfares and ticketing, marketing and selling travel and much more.

Crown Institute of Studies is an IATA Authorised Training Centre; the IATA course is a very popular programme. We now offer twelve intake dates during 2013 with four exam dates.

Crown Institute’s IATA course is managed by the IATA Training and Development Institute (ITDI). ITDI is the training arm of IATA – an international trade body that represents some 240 airlines.

For more information about Crown Institute's travel and tourism courses please click HERE.