Posted on Leave a comment

The Ultimate CV Checklist for Students

Have you already completed short courses in Auckland and are ready to dive into the workforce? Before you hit the job market, you’re going to need to make sure that your CV is up to scratch – it’s competitive out there! Take a look at the ultimate checklist for CV’s we’ve compiled below, and make sure yours ticks all the boxes.

Work-Focused vs Skills-Focused CV

There are two main types of curriculum vitae that people can use to portray their skills and experience to employers – a work-focused CV or a skills-focused CV. While many people use a work-focused CV to showcase their experience and progress their career further, if you’re a graduate fresh out of school, or if you’re just starting down a new career path, then chances are you don’t have years of work experience to show prospective employers. If this is the case, then using a skills-focused template is the best type of CV to use.

An empty work history doesn’t have to be a disadvantage! If you create a skills-focussed CV, you can highlight your best skills and qualities to prospective employers, showing your potential to grow and learn.

What to include in your CV

A professional and well-presented CV will make all the difference between a positive and a negative response. To present yourself professionally in your job applications, make sure your CV includes the following.

1. Your name and contact details

Both your first and last name, in large, bold text. Your contact details should include a phone number and email address for employers to get in contact with you.

2. A personal statement

A personal statement gives a brief overview of who you are, and what strengths, and experience you have. It is only about three to four sentences in length and sits below your contact details. It is optional to include this, but a personal statement is very useful because it helps employers get a concise, clear perspective of you and your career objectives.

3. Personal skills

These should be skills relevant and useful to the job you’re applying for. When you’re applying for specific jobs, take note of the skills listed in the job advertisement, and include them in your application. Make sure to give examples of how you have used them so employers can fully appreciate your experience.

For example, good attributes to emphasise are strong communication skills, your commitment to detail, or your ability to work well under pressure. Use examples of when you used these skills in school, in work experience programmes, or your previous employment. Even if your previous job or experience isn’t related to the job you’re applying for now, as long as you show employers how the skills you gained are relevant to the role at hand, you can include it in your resume. Learn more about how to include your skills in your CV!

4. Technical skills

There is a wide range of technical skills you could include in your CVs, such as your driver’s licence or your language skills if you’re fluent in two or more languages. Practical skills are a great way to show employers what other capabilities you bring to the table. A driver’s licence can be advantageous and sometimes necessary if the job requires a lot of travel to and from locations. In comparison, knowing multiple languages can be useful for multicultural workplaces.

5. Work history and volunteering experience

Include your most recent job and volunteering experiences if you have any. What you need to include for this section is the name of the employer, the job title, the location of the job, and the start and end date of your work or volunteer experience. Follow this with a short list of tasks you needed to perform for this role, and any achievements you gained while working in it.

6. Qualifications and education

For the qualifications part of your CV, you can include the following: school qualifications, school subjects, grades, certificates, diplomas, or degrees. Any micro-credentials or short work-related courses you accomplished can also be included here. Have your qualifications listed in chronological order from most recent to oldest.

7. Achievements

If there are any important achievements you didn’t list in your qualifications, list them in this section. Achievements can be anything from any awards or commendations you received, to any contributions you made to the community or any successful projects you completed. If you have previous work experience, you can also include examples of how you helped former employers reach their sales targets.

8. Personal interests

This is an optional section, but you can include a list of personal interests to showcase any non-work-rlated skills you may have that make you a great candidate for the job (e.g. hobbies that show you are proactive, are a team player, and so on).

9. Referees

A referee is typically someone who knows you professionally such as your current or previous manager, but they can also include people such as your team leader, teacher, or work experience supervisor. Include at least two referees in your resume and provide their professional details, including the referee’s first and last name, job title, the organisation they work in, phone number, and email address.

Make your CV easy to read

Employers take between 15-20 seconds to initially scan through CVs. If your CV is easy to read and well-presented, then it is more likely to make a good first impression and stand out. Our key tips for making your CV look professional and presentable include:

Do Include:

  • Strong headings
  • Black, easy to read font
  • Keep a formal tone
  • Use clear, short sentences, and break up blocks of text
  • Use bullet points to list information
  • Keep your CV between 1-2 pages maximum


Don’t Include:

  • Abbreviations, unrelated jargon, or slang
  • Images or photos
  • Too much text or bad spelling
  • An unprofessional sounding email address
  • Unrelated work experience
  • Lies about your experience or skills
  • Your date of birth/age
  • Your marital status
  • Your religion
  • Your bank account details

Pro tip! Include action verbs in your CV to describe your skills and work history. Words like managed, demonstrated, developed, and organised are powerful because they give a strong impression that will maximise the effectiveness of your accomplishments.

Another best practice is to save your CV as a word document under your name, the job title, and the application date. This makes it easy for you and the employer!

Useful Supportive Documents to include

Besides your CV, there is a variety of other documents you can choose to include to support your job application. Supportive documentation types include:

  • Cover letter – the most important supportive documentation. Tells your potential employer why you are the ideal candidate for the role.
  • Letters of recommendation such as a professional reference or a personal character reference letter.
  • Education transcripts
  • Certificates
  • Other documents relevant to the job

In need of practical work experience? Study short courses in Auckland with Crown

Looking to study in New Zealand and eventually enter the work force? Here at Crown, we provide a wide range of business, travel and tourism, and hospitality courses for you to choose from. Study with Crown to gain industry knowledge, practical skills, and work experience that will keep you two steps ahead of the crowd when applying for your dream job. For more information, explore our website or get in touch with us today to register your interest!

Posted on Leave a comment

Job Interviews What to Know Beforehand

A job interview is nerve-racking for most people, but the more prepared you are, the less nervous you’ll be. If you’ve already completed your course study in Auckland and are ready to get out and join the industry of your dreams, here are some key tips to help you absolutely crush your next job interview!

What kind of job interviews are there?

The best way to prepare for your interview is to know what to expect before you go, and one of the first things to be aware of is that no two interviews are the same. While some interviews will be one-on-one, others can be structured with a panel of two or more people interviewing you. A group interview with multiple applicants is less common, but you might find yourself in one if you’re applying for a sales role or an internship position, or if the company you’re applying for is hiring multiple people for the same job.

Other common interview types include over-the-phone or video interviews. Phone interviews usually take place in the first round of screening to see if you are a suitable candidate to come in for a full interview. In contrast, if it’s in a video format, there are a few things you’ll want to do beforehand.

Prepping for Video Interviews

  •  Make sure you know which computer program, website, or application the video interview will be held on, and have a test-run of the program with a friend or family member. Check that the sound, video, and microphone are all working properly prior to the interview to avoid any complications during the interview.
  • Make sure your device is fully charged.
  • Exchange numbers with the interviewer prior to the call, in case of any video link failures.
  • Make sure you – and the background – look presentable and professional.
  •  Have your interview notes and CV close by for reference.

Preparation is Key

Arriving at the interview fully prepared and knowing what to expect will not only help you feel more confident, it will also show the interviewer that you are serious about getting the job. Before attending your interview, make sure you:

  •  Research the organisation. Learn as much as you can about the organisation, this will help you determine if the position is right for you and will also give you an idea of what they’re looking for in an employee.
  • Prepare your answers beforehand. Research commonly asked job interview questions and write down your answers. You don’t need to recite these answers word-for-word during the interview. In fact, it’s better if you don’t! However, if you think about possible questions beforehand, you are less likely to be caught off-guard and will be able to speak with confidence and intention.
  • Know your strengths and weaknesses. A common question interviewers ask, is “What are your biggest strengths/weaknesses?” This is your chance to discuss your strengths and show how they are relevant to the job at hand. Recognising your weaknesses and sharing them is equally important. Everyone has weaknesses, so show your employer that you’re aware of yours and that you’re willing to honestly self-assess and seek ways to improve them.
  • Prepare your own questions for the interview. Having questions prepared and ready will show the interviewer that you are interested in the job and the organisation.
  • Practice with a friend. Practising your answers out loud and having a friend ask you possible interview questions is an excellent way to prepare. Not only will you become more familiar with the potential interview question, speaking out loud will give you confidence in your answers, as well.

First impressions matter

When it comes to job interviews, a first impression can make the difference between a rejection email and a follow-up interview. Give yourself the chance to make a good first impression with the following tips:

  • Look the part. You don’t need to go out and buy a brand-new wardrobe to look presentable. As long as you wear something smart and tidy, employers will recognise the effort you made to be well-dressed.
  • Arrive early. Make sure you have your means of travel to the interview sussed before the interview day and plan your schedule so that you arrive 10-15 minutes early.
  • Practice respect. Make sure to show respect and consideration to everyone you encounter. This is a good life practice in general but it is especially important when visiting the site of your job interview.
  • You might encounter your potential employer unexpectedly or bump into people who end up being your future colleagues or teammates.
  • Good manners and positive body language. Being polite, friendly, and confident does wonders for a good first impression.
  • Bring the essentials. Useful things to bring to an interview include a copy of your resume and other relevant documentation, a notebook and pen to write with, and a water bottle in case you get thirsty.
  • Respond Thoughtfully. You don’t need to rush. Take your time to respond thoughtfully to the questions you’re asked and tie your answers back to your accomplishments.

After the Interview

Once the interview has finished, you can ask the interviewer or hiring manager about the next steps in the interview process. You can also enquire to find out when you’re likely to receive a follow-up email with the results of your interview.

If you’ve already completed an interview – well done! You’re one step closer to landing your dream job. If you’re interested in learning more about what to do before accepting a job offer, such as choosing between multiple offers and resigning from your previous employment, there are plenty of resources available online.

If you didn’t get the job, don’t be disheartened! Think of your interview as a valuable experience you can improve from. You will definitely have more opportunities to find something even better.

Looking for more practical experience? Come study in Auckland with Crown

Want to gain experience and confidence in the industry of your interest? Enrol in one of Crowns intensive short courses, hospitality courses, or business courses in Auckland and hit the ground running. We provide you with all the industry-specific knowledge you need to know and help you build a repertoire of key skills and experience to smash your next interviews with. Feel free to contact us today for more information on courses and opportunities through Crown!

Posted on Leave a comment

Governance Committee Board Meeting

GCB members present were:

  1. Mr Troy Clarry, Managing Director Katalyma Hotels & Hospitality
  2. Mr Sajad Bassam Tabar, Director Marsden Group
  3. Ms Cassandra Powell, General Manager of Marketing, Assurity Consulting Ltd
  4. Ms Azania Watene, Legal Counsel, Fuji Xerox
  5. Mr Matt Stenton, Programme Director, Go With Tourism

GCB apologies: 

  1. Mr Paul Hagai, Director, Aku Yanga Community Projects
  2. Mr Ron Chan, Senior Captain, Cathay Pacific
Posted on Leave a comment

How Crown is Different to Other Schools

Want to join a career in business, hospitality, or travel & tourism but lack the experience or know-how to get a foot in the door? If so, then studying with Crown is one of the best steps forward you could make, and we’ll help you get the work experience you need to join the career of your dreams. So how exactly do we help you achieve your goals, and why should you choose to study with us?

We’re leaders in the industry

Crown is first-rate in the field of business, hospitality, travel and tourism, and is one of the longest-running tertiary institutes in New Zealand. Having been established since 1972 (that’s 48 years of teaching!) our fundamental principles of providing caring and innovative training have not changed one bit! However, we’re not stuck in the times, either. In fact, we are constantly improving our practices! We keep our courses and teaching methods fresh and relevant through Crown’s strong connection with reputable partners in the industry.

We provide an innovative & caring approach to learning

We are passionate about holistic learning; this means we aren’t just focused on getting students the academic knowledge they need to succeed in the field. We are dedicated to developing our students and helping them win in all aspects of their lives. Our teachers are also genuinely invested in every one of their students and more than willing to support, listen, and guide students however they can. This is why we also provide a wide range of support services such as career and wellbeing support, as well as student support workshops outside of regular classes. These workshops will supply you with all the tips you need and help you step into the professional world with confidence.
In addition to this, we can also provide free public transport for students through an AT Hop card to make getting to and from school each day a breeze!

Crown creates confident & world-ready graduates

Our Real World Experience (RWE) and work placements are vital parts of Crown’s curriculum. RWE covers an in-depth range of experiences that helps to bring students into the realm of business, hospitality, travel and tourism, such as:

  •  Consistent exposure to the exciting world of employment.
  • Onsite Seminars, networking events.
  • Offsite industry visits and famils (familiarisation tours)

All of these excellent experiences help students built their skills, knowledge, and confidence in the industry! Work placements are the final milestone for students to complete their Crown Diploma programme.

All the knowledge, skills, attributes, and Real World Experience students gain through their studies is put to the test in this final Work placement.

We can provide this excellent opportunity thanks to the close working relationship we have with many of New Zealand’s best hotels, tourism operators, and travel agencies. Each of the businesses we work with is happy to help Crown students, providing great career stability and promotion opportunities!

Great Facilities & Culture

Not only is Crown loved for its welcoming environment, great culture, and friendly staff and students, Crown is also loved for its modern and multi-level campus grounds which have the best training facilities students could need! Our facilities include:

  • Ramada hotel room & reception desk
  • Airline cabin
  • Travel agency desk
  • Bar and barista training area
  • Kitchen facilities
  • Café & restaurant area
  • Outdoor & indoor student common area
  • Cultural performance & seminar area
  • Classrooms with computers

We give students the valuable connections they need

Crown’s great relationship with reputable, quality industry partners means that throughout your studies, we will connect you with some of these great partners. Students have multiple opportunities to meet companies and get connected at events such as onsite seminars, networking events, offsite visits, famils, Real World Experience, and Work Placements. These connections to first-hand travel and tourism practices, people, and opportunities, are the steppingstones that give Crown students a foot in the door before the rest.

Study with us and kick-start your career!

Whether you’re interested in studying barista courses, hospitality courses, or are looking into business or travel and tourism careers, we’re here to help you succeed in your career goals! If you’re interested in the opportunities we can offer you, register your interest with Crown today and we’ll be in touch with you within two working days to confirm your enrolment.

Posted on Leave a comment

Helping Students Succeed in Difficult Times


Thankfully at the Crown Institute of Studies, we have been doing our very best to make sure our students can continue to study in Auckland without their learning being interrupted. Students are now able to continue their courses online and we are providing our students with all the essential resources and help they need in order to succeed.

What are we doing to help our students?

We are completely aware that COVID-19 has had a devastating impact on industries specialising in business, hospitality, and travel and tourism. But we also know that with time, things will improve, and that this situation will not last forever. When the time comes and there is once again a hungry need for skilled workers in these industries, our students will be prepared to take on the responsibility.

We are presently doing our utmost to ensure that our students have access to the tools and provisions they need to complete their studies. We are fully prepared to deliver classes online and are presently doing so with our current students.


What tools are available for our students?

We have made available all the essential online learning tools our students will need to effectively complete their online classes and maintain contact with us throughout the term. Online tools we have implemented include:


  • Microsoft Teams
  • WhatsApp, Skype, and other such social media.
  • Moodle
  • Zoom


Microsoft Team will be one of the main platforms we use for communicating with our students. To log in to Microsoft Team, students will be able to use their Crown emails for easy access.


Moodle and Zoom have already been used successfully, helping our current students complete their classes and not have to worry about altering their course dates.


Chromebooks for students who do not have a device of their own

We are providing Chromebooks for all students who do not have a device of their own for online learning. These Chromebooks are specifically for students to use while studying at Crown and will need to be returned at the end of the student’s studies.


How will classes continue for now?


Every morning at 9:30am, the tutors will have video meetings with the students to check in with everyone as a whole class. Attendance will still be taken online each morning because it is still very important to be present during classes, even while studying from home.


We will be continuing to have regular group meetings during the new term via video call. Students will be able to ask any questions they need and still be able to contribute to class discussions as per usual.


For the duration of the lockdown period and until we can start up our regular classes on campus, sessions will continue to be taught through online platforms.

What financial support do our students have access to?

For those who are particularly affected by the current situation and those who are not eligible to apply for Fees Free, we have established a new COVID-19 Hardship Scholarship that students can apply for. All New Zealand citizens and residents can apply for this scholarship with us and will be able to receive 100% funding of tuition fees for all our level 3, 4, and 5 programmes.


For those looking to apply for the COVID-19 Hardship Scholarship, they can apply here via our enrolment form.


How can students apply & when does term start?


Our term and courses start up on the 28th of April and the following term begins on the 2nd of June.


We are currently accepting enrolments for our travel and tourism courses as well as our hospitality and business courses. Normally, students need to come into the campus for an interview and a tour of the campus, but in the current circumstances, all interviews are happening online via Zoom, Skype, Facetime or phone call.


Keep an eye out for updates

We will continue to provide updates on our current situation so our students and prospective student can stay fully informed. We will also continue to provide as much student support as we can, so if you have any questions or need to talk to us about anything, we are more than happy to help. Please call us on 0800357316 or email us at

Posted on Leave a comment

Effective Study Tips for Online Learners


Online learning is an excellent way for students to study and we believe that with the right mindset, tools, and strategy, all students can thrive and accomplish their academic goals. Read our top 10 online study tips below to get the best success with your online learning!

1. Set Goals

Setting goals is the best way to keep yourself feeling motivated. If you’re able to maintain a clear perspective of what you’re doing and where you’re going, then moving forward will be much easier. Because distance learning is self-paced, students need to set up their own schedule to follow and work towards their own due dates. Our best goal setting tips include:

Study Do’s

  1. Set long-term goals and have clear learning objectives that matter to you.
  2. Create a schedule and set daily goals for studying.
  3. Create to-do lists – you can keep track of the work you do, and satisfyingly check off the work you complete!
  4. Write down due dates in a calendar and put it on a wall where you can see it regularly.
  5. Make your own deadlines for assignments and set them a few days before the actual assignment is due. This will mean you won’t be kicking yourself the night before the assignment is due, stress-mashing the keyboard! Give yourself time to deal with unexpected circumstances and time to edit your work or finish other assignments.

Study Don’t


  1. Don’t try to pace yourself against the expectations of someone else’s plan. If their strategy doesn’t work with your learning style it will feel unnecessarily frustrating trying to follow. Make a personal plan that works for you and stick to it.


2. Optimise Your Study Space!

How effectively and efficiently we study can be very much influenced by the location we study in. Of course, a study space that works for one person might not work for another. Some people love working in a café with the bustle and chatter taking place in the background, or listening to ambient sounds, while others prefer complete quiet for a clear head. When learning from home, key aspects to consider for your study space include:


  1. Setting up a dedicated study space where you can work in daily. Environment is key, so it’s a lot easier to get things done if you complete your studies in one space associated with getting work done. This is true for all things, from working out to relaxing and studying. If you try to study from the comfort of your own bed, there’s a high chance you’ll fall to sleep!
  2. Choose the ambience that works for you. Do you prefer working with music in the background, ambient sound, or no sound at all?
  3. Have a decluttered workspace for maximum concentration.
  4. Consider studying in a private area of the house if you can, where other people won’t interrupt or distract you.
  5. Make sure you have access to a reliable internet connection as classes and materials will be online.

3. Get Familiar with Your Course

Get familiar with your online course before it begins so if you have any questions, you can have them answered before the course kicks off. It is also a good idea to check if there are any technical requirements or materials you need to get access to, so you can be ready to go when classes start.

4. Know Your Learning Style

Everyone’s learning style is different, and what works best for one, might not be efficient for another. Again, figure out what ways work best for you, whether that involves using visual material, reading, writing, listening or activity doing, that depends on which strategy works best for you. Usually, strategies include a few different learning styles. The main types of learning styles include:


  1. Visual – using material like pictures, diagrams, charts, cue cards, and brainstorm maps.
  2. Auditory – for those who learn best when material is spoken out loud. These learners will prefer learning through lectures and discussions.
  3. Reading and Writing – for those who prefer assignments that involve reading and writing.
  4. Kinesthetic – For those who learn best through doing and applying new information.

5. Join the Discussion

Listen to and participate in class discussions via online forums and keep an eye out for any updates. Participating in discussions is a great way to apply the knowledge you are learning by discussing it, asking questions and figuring out concepts together. Joining class discussions can also help you feel more connected and make it easier for you to reach out and make friends.

6. Do One Thing at a Time

By focussing on one thing at a time you can maximise your concentration and work efficiently. This means you won’t feel unnecessarily overwhelmed trying to complete everything at once.

7. Set Time Limits & Take Regular Breaks

If you set specific time frames in which you will be studying, you can increase your productivity within that time because you know you will get to relax later. While you study, it’s also important to take regular breaks to stretch and give your mind a rest. Studying is hard work and looking after yourself and taking breaks when you need them will decrease overall stress and improve concentration.

8. Take Care of Your Body & Mind

Being a student is hard work and how efficient you are at studying is affected by the daily habits and routine you create for yourself. From how much we sleep and how much water we drink, to what type of food we eat and how much exercise we do, all these things have a big impact on our energy levels and our ability to concentrate throughout the day. So make sure to implement a healthy routine!

9. Ask for Help When You Need It

Remember: you’re not alone. Your classmates are probably wondering the same things you are wondering, and your teachers are practically on the edge of their seats waiting to answer your questions! So talk things through in forums, ask your classmates and teachers, and use the resources you are provided with, they are there to help you.

10. Be Prepared & Stay motivated

Motivation is very much dependent on how much you prepare and apply yourself to the tasks at hand. Often, you can’t rely on motivation alone to get you started, but once you do start, you gain momentum and can get into a good rhythm. Some days willpower is hard to muster, while others, it’s a piece of cake, so be kind and pace yourself.


Bonus tip: Acknowledge Your Accomplishments!

Your hard work deserves recognition! Reward yourself with things you like after completing your work. Whether that’s a refreshing walk, time with your friends, a date night, watching a movie or eating your favourite food, just make sure that you recognise and value your own efforts.


Where to Apply for Online Courses in Business & Hospitality


Crown Institute of Studies is presently accepting online enrolments for our hospitality and business courses as well as travel and tourism courses! Come explore our website and find out if a career in business and hospitality is right for you!


enrol now here and current situation concerning COVID-19Read more information on the Crown Institute of Studies’

Posted on Leave a comment

A Day in the Life of a Bartender


Prepping for Your Shift

The first thing a bartender does when they start their shift is prep. They make sure the bar is ready, and that any chores from the previous shift have all been completed. Preparation often includes tasks like restocking the bar, checking the equipment, and even refilling the ice bins. Finishing everything before customers start arriving is essential for things to run smoothly—a night could start off with a trickle, or a steady flow of customers coming in by the dozen, and no bartender wants to find they are short on stock right as a rush hits!

A Bartender’s Role During Peak Hours

Once customers start coming, a bartender needs to be ready and alert for a fast-paced, frenetic environment. A key skill that bartenders need to have is excellent attention to detail. This is because they need to keep track of everything that’s going on around them, to be able to determine which customers need their attention.


Bartenders need to be friendly, efficient and knowledgeable, and they need to look confident and comfortable behind the bar. Customers will stop trusting a bartender if they look like they don’t know what to do!


A bartender also needs to know how to handle varying situations while keeping a cool head on their shoulders. They might need to deal with persistent customers who are rude or intoxicated—or both! Only time and experience improves the ability to handle these tricky situations with confidence, and that’s why many people choose to attend barista courses for bartending to improve their skills. By investing in one of the excellent short courses Auckland has to offer for bartending and mixology, people can ensure they start with skill and confidence.

At the End of a Shift

The end of the night is just like the start—it’s time to clean up and re-stock. Cleaning includes jobs like mopping floors, wiping surfaces, and organising the fridge and liquor.


Shifts can go as late as 3-4am in the morning—it’s possible for a bartender to work only day hours, but it’s uncommon, as most rosters involve both day and night shifts.

Unwinding for the Night

After a long shift of being on your feet, it’s nice to unwind! Many bartenders unwind by spending time with their co-workers after work, or just relaxing at home however they prefer. Getting enough sleep is vital for bartenders as well—especially if they have a hectic night shift coming up the next day!

Perks of Bartending

A bartender’s life is always interesting, because no two nights of work are the same. Working as a bartender is a highly valuable and versatile line of work, and if you’re interested, visit the Crown Institute of Studies to learn more about how this kind of work experience can take you around the world!

Posted on Leave a comment

Is a Career in Hospitality Right for You?

A smiling young waitress getting work experience through available hospitality courses.

Deciding what you want to do and where you want to be in the future is a difficult choice for anyone, especially when you’re young and in need of work experience. Thankfully, there are so many possibilities available for you to try, and a great place to start, for anyone, is in the hospitality industry. The versatile skills you learn in this industry are useful everywhere. Here’s what to consider when planning for a future in hospitality and tourism!


Is Hospitality a Good Career Choice?

Pursuing a career in hospitality is a fantastic choice for many, and there are many benefits to be gained within the industry that will help propel you into other great careers, too.

The vast range of hospitality jobs always in supply means you will always be in demand, so there will be many opportunities and a sure chance of employment for hospitality workers. And if your goal is to become a manager one day, you’re in luck! There are approximately 8.9 million job opportunities available every year around the world for qualified managers in hospitality.

Perks of a career in hospitality include:


  • You don’t need a degree to enter the industry.
  • There are plenty of hospitality courses available for those who want to broaden their experience and capabilities.
  • Hospitality careers provide excellent on the job training.
  • There is ample room for improvement, progress, and promotions.
  • It gives you a chance to travel and work abroad at the same time.
  • It gives you a way to stay active and social while working.


Careers in hospitality

There are many job opportunities and careers available in hospitality! The industry is quite broad so there is bound to be something you’ll love doing! Some of the job types include:

  • Working in hotels
  • Restaurants
  • Cruise lines
  • Casinos
  • Theme parks
  • Other facilities involved in customer service

Most jobs in hospitality work face-to-face with customers, but there are also plenty of jobs available in the industry that require a more behind-the-scenes presence, such as sales, marketing, and accounting jobs.

What kind of person loves working in hospitality?

How do you know if hospitality is the right choice for you? People who benefit the most from this industry love working in active, social environments. They also have an appreciation for the importance of quality customer service.

These qualities make for a great hospitality worker!

  • You like working in a team environment
  • You enjoy meeting people of different cultures
  • You love travel
  • You have high standards and an eye for detail
  • Making other people happy makes YOU happy
  • You like learning new languages and cultures
  • You like working in a fast-paced environment
  • You work well under pressure
  • You want an international career

Hospitality is also a great career choice for anyone who is still deciding on what they want to do. A career in hospitality will give you great work experience and monetary freedom, as well as provide you with more future opportunities for progress.

What skills are useful in hospitality?

Starting with these skills already in your repertoire is a bonus, but even without them, you can start to harness and improve them while working.


  • Communication skills (including negotiation and persuasion)
  • Taking initiative
  • Problem-solving
  • Good stamina
  • Team player
  • Leadership skills
  • Time flexibility (many hospitality jobs involve rotating shift work)


Who is hospitality NOT suitable for?

The main people who might not find hospitality an enjoyable and rewarding career choice are people who prefer to work independently and find working in a team environment difficult. If you don’t like fast-paced, active jobs, and especially if you don’t find satisfaction in helping others with their needs, then hospitality is probably not for you.

Why is hospitality so important?

Being hospitable, caring, and accommodating towards others is an everyday part of life and is what brings society together. This principle is at the heart of hospitality work.

Think of a customer as a valued friend. When they visit you, you want them to feel welcomed and comfortable in your home. You want them to have a positive experience and let them know you care about them and their needs so they can’t wait to come over again. This is precisely the feeling you want to allow customers to feel in your service.

It is important to note that excellent customer service is valued not only in hospitality and travel industries, but it’s also important within every business that relies on the interest of other people—basically, all jobs.

Even if a career in hospitality is not for you long-term, working in the industry is a valuable experience to have and it will ultimately look great on your CV. Some business owners and managers will hire people specifically because they see you have experience working in hospitality. That is because they understand that customer service takes hard work and diligence.

How to Get into Hospitality

The great thing about hospitality is that you don’t need to have a degree to get into the industry. Much of the work can be learned on the job.

However, if you want to hit the ground running and learn how to be efficient and successful working anywhere in the world, then you’re in luck! We have the best opportunities for jobs in tourism New Zealand has to offer and there are many hospitality courses available to support you as well. Start by exploring our available courses online and find one that speaks to you.


Best of luck in your career adventures!


Posted on Leave a comment

Three Things to Do in School to Prep for the Workforce


Preparing to step into the big wide world can be daunting for some, but with a little work experience and a lot of enthusiasm, you can take the tourism industry by storm from the moment you leave school.

If you’re currently studying tourism or hospitality and you’re looking for ways to optimise the experience, then you’re in the right place! The key to success is in going the extra mile, doing that one extra thing that makes you stand out above the rest of the crowd come recruitment time. Beyond that, knowing your way around the industry before you even begin your first job is a sure-fire way to rise through the ranks of your chosen sector quickly.

Please observe the seatbelt sign is on, be sure you know where the nearest exits are, and let’s take off into three things you can do to prepare for the tourism workforce!

Get comfortable in a team

In school, there are many things you can do to get comfortable with working in a team. Namely: get into some extracurriculars or branch out and take one of our short courses in Auckland. This will help you acclimate to working with others who share similar interests but might approach it in a way that is different to yours. Basically, extracurriculars build your communication skills, prepare you for a diversified team, and even help with time management.

In the tourism industry, you are seldom working alone. More often than not, you have a team of people by your side, all working to achieve the best experience for the customer, so it’s crucial to know how to work in a team dynamic!

Talk to your tutors

Our New Zealand school of tourism and hospitality is a resource in more ways than one. Our teachers and tutors are industry professionals who know what it means to thrive in tourism, so take the time to tap into their wisdom and experience. It’s every educator’s goal to help their students excel, so if they find a student who is very engaged, they will do what they can to provide them with additional opportunities to succeed.

Chat to your teachers about any questions you have, any concerns you’re carrying about the field, and express your interest in learning more about tourism overall. Learn what you can from their experience and try to implement any pieces of advice they give you. They’re invaluable sources of insight into what the world will be like once you leave school, so don’t be afraid to ask!

Get some work experience

Heading into your chosen field for a stint of work experience does wonders for your start in tourism or hospitality. It gives you a glimpse of the real day-to-day patterns of work and helps you to identify any of your weak points so that you can work on bolstering them.

Even better: it’s a lot of fun to try your hand at what you’re studying towards. We offer programmes that help students experience the workforce before they join it. We’ve found that students benefit hugely from the opportunity and tend to hit the ground running once they graduate.

Take the time to really invest in your educational experience. Take charge of your learning, sink your teeth into the field and don’t let go! We’ll see you out there.

Crown Institute invests in the learning of our students.

At the Crown Institute of Studies, we’re dedicated to providing a well-rounded educational experience for all our students. Whether you’re studying tourism or hospitality, you will find the opportunities to launch you into a successful career here. Come and study with us today!