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STAR programmes are short bite-sized courses that help students develop foundational-level knowledge and skills in the field of their choice. Although the courses are short they are packed with high quality content that helps students further their learning and earn credits.
These courses are excellent for testing the waters to assess whether a particular field or domain is suitable for the student without the expectation for any long-term commitment. They are fun and interactive courses that allow students to experiment with fields that are of their interest or simply inquisitive about.
This short course is a great introduction to one of the most dynamic careers in the world! You will spend two days learning about the roles and responsibilities of the job, taught by a former flight attendant. Safety demonstrations, boarding announcements, food and beverage service, first aid and security are all covered in this fun short course.
• 23755 –Identify and self-evaluate the demands of a specific role in a tourism workplace.
Level
03
Credits
03
Date:
• 19-20 Apr, 11-12 Jul, 3-4 Oct 2022
Get ready for the tourism boom by learning about New Zealand attractions, activities, events, tourism services and transportation services. Learn how to prepare tour itineraries and how to promote tourism destinations.
• 18212 – Demonstrate knowledge of New Zealand as a tourist destination
• 24733: Describe and promote a New Zealand tourist destination
Level
03
Credits
13
Date:
• 19-22 Apr, 11-14 Jul, 3-4 Oct 2022
Welcome to the world of international travel. Develop fascinating knowledge of world geography and the means of getting to these places. Also learn about the crucial regulatory requirements for New Zealand travellers.
Unit Standard 18282: Advise customers of regulatory requirements for international air travel
Unit Standard 25508: Demonstrate knowledge of world travel geography
Level
03
Credits
07
Date:
• 26-28 Apr, 18-20 Jul, 10-12 Oct 2022
Learn about tourism within New Zealand and its key attractions, activities and events. Also learn about work roles and skills within tourism. Oh, and did we mention that the course includes a free trip to the All Blacks Experience at SkyCity?
Unit Standard 24728: Demonstrate knowledge of work roles in tourism
Unit Standard 24731: Demonstrate knowledge of destination New Zealand
Level
02
Credits
07
Date:
•26-28 Apr, 18-20 Jul, 10-12 Oct 2022
Learn customer service skills which are in extremely high demand in the country and across the world. The skills you learn will open up a whole new world of opportunities in customer service in the hospitality industry and beyond.
Unit Standard 14469: Provide customers with information about an establishment in the hospitality industry
Unit Standard 21853: Provide hospitality sales and service opportunities to customers
Level
02
Credits
07
level 2: 02
level 3: 05
Level
03
Date:
• 19-22 Apr, 11-14 Jul, 3-6 Oct 2022
Learn the foundational food safety skills and knowledge about food contamination hazards and their control. Food safety skills are required by all staff intending to work in hospitality food production.
Unit Standard 167: Practise food safety methods in a food business under supervision
Unit Standard 168: Demonstrate knowledge of food contamination hazards, and
control methods used in a food establishment
Unit Standard 20666: Demonstrate basic knowledge of contamination hazards and control methods used in a food business
Level
02
Credits
10
level 2: 06
level 3: 04
Level
03
• 26-27 Apr, 18-19 Jul, 10-11 Oct 2022
Have you ever wanted to learn how to prepare fantastic coffees? This is your opportunity.
Unit Standard 17288: Prepare and present espresso beverages for service
Level
03
Credits
05
Date:
• 19-20, 21-22, 26-27, 28-29 Apr, 11-13, 12-14, 18-20, 19-21 Jul, 3-5, 4-6, 10-12, 11-13 Oct 2022
“Would you like it shaken or stirred?”
Learn the best way to answer that question and amaze others with your non-alcoholic beverage-mixing and hot beverage preparation skills.
Unit Standard 14425: Prepare and serve hot and cold non-alcoholic drinks for a commercial hospitality establishment
Level
02
Credits
05
• 19-21 Apr, 11-13Jul, 3-5 Oct 2022
Gain an insight into some of the critical success factors that impact businesses. Develop an appreciation of communication within business situations.
Unit Standard 25424 – Demonstrate knowledge of factors that impact businesses
Unit Standard 9694 – Demonstrate and apply knowledge of communication process theory
Level
03
Credits
08
Date:
• 19-22 Apr, 11-14 Jul, 3-6 Oct 2022
Learn how to search and gather information, use collaboration tools, safely connect and communicate with users using social networking applications. Also develop an understanding of how information technology is impacting various aspects of society.
Unit Standard 5968: Discuss the social implications of information technology
Unit Standard 29781: Use the internet and common digital devices and software to gather information and connect with other users and devices
Maximum Capacity: 12
Level
02
Credits
10
level 2: 07
level 3: 03
Level
03
Date:
• 26-28 Apr, 18-20 Jul, 10-12 Oct 2022
