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Star Courses

STAR programmes are short bite-sized courses that help students develop foundational-level knowledge and skills in the field of their choice. Although the courses are short they are packed with high quality content that helps students further their learning and earn credits.

These courses are excellent for testing the waters to assess whether a particular field or domain is suitable for the student without the expectation for any long-term commitment. They are fun and interactive courses that allow students to experiment with fields that are of their interest or simply inquisitive about.

Flight Attending

This short course is a great introduction to one of the most dynamic careers in the world! You will spend two days learning about the roles and responsibilities of the job, taught by a former flight attendant. Safety demonstrations, boarding announcements, food and beverage service, first aid and security are all covered in this fun short course.

Unit Standard 23755 – Identify and self-evaluate the demands of a specific role in a tourism workplace.

Level

03

Credits

03

Date:

• 4 - 5 Oct 2021

Destination New Zealand

Destination
New Zealand

Get ready for the tourism boom by learning about New Zealand attractions, activities, events, tourism services and transportation services. Learn how to prepare tour itineraries and how to promote tourism destinations. Great course to learn about and enjoy your own future holidays as well!

Unit Standard 23755 – Identify and self-evaluate the demands of a specific role in a tourism workplace

Unit Standard 18212: Demonstrate knowledge of New Zealand as a tourist destination

Unit Standard 24733: Describe and promote a New Zealand tourist destination

Level

03

Credits

13

Date:

• To be announced

Jetsetter

Welcome to the world of international travel. Develop fascinating knowledge of world geography and the means of getting to these places. Also learn about the crucial regulatory requirements for New Zealand travellers.

Unit Standard 18282: Advise customers of regulatory requirements for international air travel

Unit Standard 25508: Demonstrate knowledge of world travel geography

Level

03

Credits

07

Date:

• 11 - 13 Oct 2021

T&T professional

Learn about tourism within New Zealand and its key attractions, activities and events. Also learn about work roles and skills within tourism. Oh, and did we mention that the course includes a free trip to the All Blacks Experience at SkyCity?

Unit Standard 24728: Demonstrate knowledge of work roles in tourism

Unit Standard 24731: Demonstrate knowledge of destination New Zealand

Level

02

Credits

7

Date:

• 11 - 13 October 2021

Hospitality Service

Learn customer service skills which are in extremely high demand in the country and across the world. The skills you learn will open up a whole new world of opportunities in customer service in the hospitality industry and beyond.

Unit Standard 14469: Provide customers with information about an establishment in the hospitality industry

Unit Standard 21853: Provide hospitality sales and service opportunities to customers

Level

02

Credits

7

level 2: 02

level 3: 05

Level

03

Date:

• 4 - 7 October 2021

Barista Service

Have you ever wanted to learn how to prepare fantastic coffees? This is your opportunity.

Unit Standard 17288: Prepare and present espresso beverages for service

Level

03

Credits

05

Date:

• 11 - 13 October 2021​

Food Service

Start your hospitality career by learning about various types of food services and menus. Learn how to take and amend table reservations and practice your sales and service skills with guests.

Unit Standard 14431: Demonstrate knowledge of food service styles and menu types in the hospitality industry

Unit Standard 14432: Take, amend, and cancel reservations for restaurant service in a hospitality establishment

Unit Standard 21853: Provide hospitality sales and service opportunities to customers

Level

02

Credits

11

level 2: 03

level 3: 08

Level

03

Date:

• 4 - 7 October 2021

Crown's Alumni students working on computers at crown

Job Search Skills

Crown's Alumni students working on computers at crown

Develop skills in searching for jobs, being interviewed formally, producing a CV targeted towards your dream job and writing cover letters in plain English.

Unit Standard 1279: Write in plain English

Unit Standard 1294: Be interviewed in a formal interview

Unit Standard 4252: Produce a personal targeted CV

Unit Standard 4253: Demonstrate knowledge of job search skills

Level

02

Credits

13

level 2: 07

level 3: 06

Level

03

Date:

• 11 - 13 October 2021​

Workplace Skills

Learn and practice invaluable work skills of problem solving, time
management, contributing within a team and communicating assertively on a one-on-one basis and within a team.

Unit Standard 1299: Be assertive in a range of specified situations

Unit Standard 1307: Speak to a known audience in a predictable situation

Unit Standard 3488: Write business correspondence for a workplace

Unit Standard 11095: Write business correspondence to convey complex ideas and/or information

Level

02

Credits

10

level 2: 07

level 3: 03

Level

03

Date:

• 4 - 6 October 2021​

Business and communication

Gain an insight into some of the critical success factors that impact businesses. Develop an appreciation of communication within business situations.

Unit Standard 25424 – Demonstrate knowledge of factors that impact businesses

Unit Standard 9694 – Demonstrate and apply knowledge of communication process theory

Level

03

Credits

08

Date:

• 4 - 7 October 2021​

Introduction to Web Development

Learn how to design and create interactive websites using web
authoring tools and HTML. Develop, test and evaluate websites for organisational use.

Unit Standard 29775: Use the main features and functions of a web authoring and design tool to create a website

Unit Standard 29776: Use the main features of an HTML editor to create a website

Unit Standard 29788: Develop and evaluate an interactive website for organisational use

Level

02

Credits

12

level 2: 07

level 3: 05

Level

03

Date:

• 11 - 13 October 2021​

Introduction to Social Media Management

Introduction to
Social Media Management

Learn how to search and gather information, use collaboration tools, safely connect and communicate with users using social networking applications. Also develop an understanding of how information technology is impacting various aspects of society.

Unit Standard 5968: Discuss the social implications of information technology

Unit Standard 29781: Use the internet and common digital devices and software to gather information and connect with other users and devices

Level

02

Credits

10

level 2: 07

level 3: 03

Level

03

Date:

• 4 - 6 October 2021​

Introduction to Networking

Kick-start a career in information technology by learning the foundations of networking. The course will allow you to use advanced and complex techniques for the development of a network. Receive valuable hands-on experience with networking

Unit Standard 91895: Use advanced techniques to develop a network

Unit Standard 91905: Use complex techniques to develop a network

Unit Standard 91908: Analyse an area of computer science

Level

02

Credits

11

level 2: 04

level 3: 07

Level

03

Date:

• 11 - 13 October 2021​

Digital Hospitality

Digital
Hospitality

Step into the realm of digital hospitality and hospitality service.
Learn about menus and create them for online sales. Also learn
the skills to take and manage restaurant bookings within the
organisation’s bookings management system.

Unit Standard 14431: Demonstrate knowledge of food service styles and menu types in the hospitality industry

Unit Standard 14432: Take, amend, and cancel reservations for restaurant service in a hospitality establishment

Unit Standard 29775: Use the main features and functions of a web authoring and design tool to create a website

Level

02

Credits

9

level 2: 06

level 3: 03

Level

03

Date:

• 11 - 13 October 2021​

Digital Tourism

Learn how to promote New Zealand as a tourism destination within an
online environment. Also learn how to access and share information
about travel and travel products.

Unit Standard 24733: Describe and promote a New Zealand tourist destination 

Unit Standard 25503: Identify and access travel product information and travel-related information

Unit Standard 29775: Use the main features and functions of a web authoring and design tool to create a website

Level

02

Credits

11

level 2: 03

level 3: 08

Level

03

Date:

• 11 - 13 October 2021​