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STAR programmes are short bite-sized courses that help students develop foundational-level knowledge and skills in the field of their choice. Although the courses are short they are packed with high quality content that helps students further their learning and earn credits.
These courses are excellent for testing the waters to assess whether a particular field or domain is suitable for the student without the expectation for any long-term commitment. They are fun and interactive courses that allow students to experiment with fields that are of their interest or simply inquisitive about.
This short course is a great introduction to one of the most dynamic careers in the world! You will spend two days learning about the roles and responsibilities of the job, taught by a former flight attendant. Safety demonstrations, boarding announcements, food and beverage service, first aid and security are all covered in this fun short course.
• 23755 –Identify and self-evaluate the demands of a specific role in a tourism workplace.
Level
03
Credits
03
Dates:
Have you ever wanted to learn how to prepare fantastic coffees? This is your opportunity.
Unit Standard 17288: Prepare and present espresso beverages for service
Level
03
Credits
05
Learn the foundational food safety skills and knowledge about food contamination hazards and their control. Food safety skills are required by all staff intending to work in hospitality food production.
Unit Standard 167: Practise food safety methods in a food business under supervision.
Level
02
Credits
4
Dates:
Learn customer service skills which are in extremely high demand in the country and across the world. The skills you learn will open up a whole new world of opportunities in customer service in the hospitality industry and beyond.
Unit Standard 14469: Provide customers with information about an establishment in the hospitality industry. Level 2
Unit Standard 21853: Provide hospitality sales and service opportunities to customers. Level 3
Unit Standard 14441: Provide cafe counter service in a hospitality establishment. Level 3
Level
02
Credits
12
level 2: 02
level 3: 05
Level
03
Dates:
Gain an insight into some of the critical success factors that impact businesses. Develop an appreciation of communication within business situations.
Unit Standard 25424 – Demonstrate knowledge of factors that impact businesses
Unit Standard 9694 – Demonstrate and apply knowledge of communication process theory
Level
03
Credits
08
Date:
“Would you like it shaken or stirred?”
Learn the best way to answer that question and amaze others with your non-alcoholic beverage-mixing and hot beverage preparation skills.
Unit Standard 14425: Prepare and serve hot and cold non-alcoholic drinks for a commercial hospitality establishment
Level
02
Credits
05
Dates:
