Certificate in
Health and Wellbeing
(Social & Community services)

With strands in Disability Support and Mental Health and Addiction Support




The aim of this programme is to develop professional, ethical and capable entry-level Support Workers who have a passion for empowering those with disabilities and mental health and addiction support needs and supporting people, family and/or whanau accessing social and community services.

This qualification meets the requirements for the Care and Support Workers Pay Equity Settlement. Completion will allow employees and those seeking to enter the industry to follow a career path with qualification attainment linked to wage increases. 







With 12 hours of self-directed studies per week.
Afternoon classes are available, Crown will have the final decision on the timetables.




All our courses are eligible for Fees Free study. Check here if you are eligible.


This programme consists of 5 compulsory modules and 4 elective modules per strand which embeds 200 hours of workplace experience.  Graduates of this programme will be able to: Engage and communicate with tangata, family and/or whanau accessing social and community services in a manner which respects their socio-cultural identity, experiences and self-knowledge, apply knowledge of Te Tiriti o Waitangi to honour the history and context of Maori as tangata whenua and apply knowledge of person-whanau interconnectedness to own role in a health and wellbeing setting, demonstrate self-awareness, reflective practice, personal leadership and self-care in a health and wellbeing setting, actively contribute to a culture of professionalism, safety and quality in a health and wellbeing organisation, use knowledge of the aims and purpose(s) of the wider health and wellbeing sectors to reflect on their impact on own role. 

Graduates of the Disability Support strand will also be able to apply disability tools and strategies when working alongside tangata, family and/or whanau to support autonomy, identify goals and opportunities to overcome challenges to enable good lives.

 Graduates of the Mental Health and Addiction Support strand will also be able to apply mental health and/or addiction tools and strategies when working alongside tangata, family and/or whanau to support autonomy, foster hope, and develop resilience.

Course Delivery Method:

Inquiry-based learning is the pedagogical model that underpins the person-centred and directed, goal-centred and strengths-based approaches for Health and Wellbeing teaching and learning for this programme as appropriate to the Learning Outcomes. 

Our approach is also informed by Kaupapa Maori and appropriate Tagata Pasifika models of health and wellbeing/teaching and learning such as Ako, a Maori learning and teaching model when the teacher facilitates reciprocal teaching and learning to encourage learner competency.

Upcoming Intakes


6 Mar 2023 – 8 Mar 2024

17 Jul 2023 – 5 Jul 2024

21 Aug 2023 – 23 Aug 2024


7 Apr – 21 Apr 2023

3 Jul – 14 Jul 2023

25 Sep – 6 Oct 2023


18 Dec 2023 – 2 Feb 2024

entry requirements

Domestic Student

  • 17 years of age or older at course start date (be at least 17 years of age before the clinical placement)
  • Have recent police vetting
  • Have completed year 12 or NCEA Level 2
  • Pre-enrolment interview
  • Demonstrate adequate literacy and numeracy levels
  • Alternatively, students with the skills to succeed in tertiary studies will be considered, these skills could be acquired through work and/or life experience. Such applications will be considered under the discretion of Department Head

International student

  • 18 years of age at course start date
  • IELTS (Academic) 5.5 with no band lower than 5.0 (or NZQA approved equivalent)
  • 3 years secondary school education or agreed equivalent
  • Have recent police vetting
  • Special circumstances considered at discretion of Department Head


All Crown programmes include trips to relevant sites and destinations. These educational visits will allow you to interact with professionals in the industry and observe the work in the real work environment.

  • Visits to clinics, retirement homes and other health & wellbeing organisations
  • Seminars hosted by professionals and practitioners working in the industry

The course consists of 5 compulsory modules and 4 elective modules, which cover:

The health and wellbeing sector and contemporary priorities in Aotearoa New Zealand

Te Tiriti o Waitangi, Biculturalism and Multiculturalism in Aotearoa New Zealand

Ethics and Professional Practice in the Health and Wellbeing Sector

Cultural Identity, Awareness and Engagement with Tangata, Family and Whanau

Self-awareness and Reflective Practice in a Health and Wellbeing Setting

Disability Support elective modules cover:

Disability Care and Support in Aotearoa New Zealand

Personal Leadership and Communication in a Disability Support Setting

Working Collaboratively in a Disability Care Setting

Safe Practice and Strategies in Disability

Mental Health and Addiction Support elective modules cover:

Mental Health and Addiction Knowledge, Skills and Values

Mental health and addiction issues in Aotearoa New Zealand

Mental Health and Addiction Support, Advocacy and Inclusion

Recovery in Mental Health and Addiction in Aotearoa New Zealand

Students are assessed through a mixture of written assessments, presentations, practical role plays and research based on real work scenarios.

Study & Work Programme

Study & Work is an optional service available to students

Study & Work has been designed with the help of employers, recruitment agents, school teachers and careers advisors.

• You will learn the skills needed by the companies who will hire you after you graduate.
• You work and earn money during your course.
• You attend Study & Work alongside your travel & tourism, hospitality or business course.

What is included with Study & Work:

• Free professional training in employment skills and customer service from Function Staff, our Study and Work partners.
• Paid part-time employment with Function Staff during your course.
• Free 1-1 CV preparation, career advice and interview skills with Crown’s employment team.
• A standard reference will be included at the end of your program.






Find more employment
options at CareersNZ

A qualification in this course can lead to great jobs such as:

(across most health & wellbeing related organisations)

Further STudy

Graduates are encouraged to continue their studies with the New Zealand Diploma in Hospitality Management (Level 5), New Zealand Certificate in Travel (Level 4), New Zealand Diploma in Tourism and Travel (Level 5).

New Zealand Diploma in Hospitality Management Level 5


New Zealand Certificate in Travel Level 4


New Zealand Diploma in Tourism and Travel Level 5