Hospitality is an industry based on people and providing unforgettable experiences for your guests. At Crown we focus not only on your knowledge, but also on the practical skills you will need, including barista, bar and event promotion.
This course will provide adequate skills required to begin your career in the hospitality accommodation sector. Reception duties, customer service, guest services and cash handling are some of the topics covered. Knowledge about legislation, health & safety and standard operating procedures are also core components of the course.
This course will give you all the skills you need to begin your hospitality career. Barista, cocktail making, professional wine and table service are just some of the topics covered. Knowledge about legislation, food safety, and industry’s standard operating procedures are also core components of the course. Students also complete the licence controller qualification (LCQ) which authorises them to manage a workplace that sells alcohol.
This course will teach you how to ‘think like a manager’. You will gain insight into financial operations, how to successfully manage and train staff, provide world class experiences for guests, and identify opportunities. You will complete the LCQ qualification, and will also complete a work placement in one of our partner organisations where you will get to put your skills into practice!