Professional Development

Crown hosts Professional Development activities for careers advisors and high school teachers of relevant subjects on a regular basis. Activities include networking events, seminars, webinars, site visits and trips. Visit this page regularly to learn of our latest events and register your interest.


NZ Tourism: Rebuilding it Together!
professional development activities

The COVID-19 pandemic has taken the world by storm, having a huge impact on businesses of all kind, this is particularly the case for tourism and hospitality. According to the TIA, tourism is NZ’s largest export industry, directly and indirectly contributing to 9.8% of NZ’s GDP. With the border being closed for the foreseeable future, the industry needs to switch its focus to the domestic and the trans-Tasman market. In order to survive, businesses must make drastic changes and adapt to the “new norms” of the post-COVID-19 world, issues such as sustainability, innovation, crisis-management and coping strategies becomes more important than ever.

To pull this off, the industry will need to unite and support each other; the rebuilding of NZ’s tourism will inevitably involve the development of new business and operation models, partnerships and marketing strategies.

As a tertiary institute that provides training in tourism and hospitality, Crown Institute of Studies (“CIS”) is determined to take part and contribute to this rebuilding effort. By initiating the “NZ Tourism: Rebuilding it Together!” (the “scheme”) scheme, CIS will be able to provide support from the perspective of an education provider; this could lead to new business opportunities or revenue streams and the formation of innovative partnerships between tourism operators and the education sector.

This scheme will also provide professional development opportunities for career advisors, and high school teachers.

Special thanks to all the Guest speakers, advisors and supporters
of the scheme:

Alastair Porter

CEO & Co – Managing Director, Remarkables Park Limited and Co – Managing Director, Porter Group Limited

Katerina Cerna

Sales Manager, Gibbston Valley Lodge & Spa

Aaron Halstead

Executive Manager, Study Queenstown, Destination Queenstown Inc

Jim Boult, ONZM

Mayor, Queenstown Lakes

Clinton Farley

General Manager, The Britomart Hotel

Troy Clarry

Managing Director,
Katalyma Hotels & Hospitality and Chairperson, hospitality nz - accomodation auckland ateed destination committee member

Michael Shah

Chief Executive, The Northern Club and President, Skal International Auckland and National Vice President, Skal International New Zealand

Sally Attfield

Hotel Sector Manager, Tourism Industry Aotearoa and President, Skal International New Zealand

Trish May


Charlie Phillips

CEO, Queenstown resort college

Roger taitt

Director of Sales & Marketing, Ramada & Wyndham Hotels

Blair Deasy

Sales Manager, Remarkables Park & Porter Group

Jessica Harkins

Communication Manager, Destination Queenstown

Heidi Gillingham

Regional Coordinator for Lower South Island, Go with Tourism

Wayne Rose

General Manager , Skyline Queenstown

Matt Wong

General Manager, iFLY Queenstown

Shane Wairau

HR & Safety Manager, AJ Hackett Kawarau Bungy Centre

Sara Irvine

General Manager of Corporate & Community Affairs, Queenstown Airport

Trent Yeo

Executive Director of ZipTrek Ecotour and TIA Board of Director

upcoming event:

To be announced

Queenstown Professional Development Trip

More details of the trip will be announced in due course.

The trip to Queenstown will include many onsite seminars and visits to various tourism operators, thereby understanding their strategies in dealing with the COVID-19 pandemic. Participants of the trip will have the opportunity to interact with the industry and gain first-hand experience and knowledge of the rebuilding efforts of NZ’s tourism industry.


10 - 11 AUGUST 2020

15 - 16 OCTOBER 2020

wellington Professional Development Trip

More details of the trip will be announced in due course.

The trip to Wellington will include visits to the Tourism Industry Aotearoa (TIA), governmental department and tourism operators. This will allow the participants to gain deeper understanding on the landscape of tourism in the near future from a nationwide perspective.


To be confirmed