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Eligible programmes

NEW ZEALAND DIPLOMA IN TOURISM AND TRAVEL

LEVEL

05

This diploma-level programme is structured to provide a business management view of New Zealand’s travel and tourism industry. This course emphasises identifying opportunities and communication skills for future leaders of the industry.

NZ Diploma in Hospitality Management

LEVEL

05

This course will teach you how to ‘think like a manager’. You will gain insight into financial operations, how to successfully manage and train staff, provide world class experiences for guests, and identify opportunities. You will complete the LCQ qualification, and will also complete a work placement in one of our partner organisations where you will get to put your skills into practice!

WHAT IS "TRAVEL AS YOU LEARN"?

“Travel as you learn” is an immersive learning experience where some of the classes in your programme will be held in various regions of New Zealand’s North Island. It is not an ordinary educational trip as the modules and learning outcomes of the programmes are mapped to the itinerary. This is a journey where you will learn, observe and experience simultaneously, the “mobile classroom” will be a place where theory meets practice.

The 7-day mobile classes will take place in May 2022, further details on the destinations, activities and guest speakers will be announced soon.

WHAT IS "TRAVEL AS YOU LEARN"?

“Travel as you learn” is an immersive learning experience where some of the classes in your programme will be held in various regions of New Zealand’s North Island. It is not an ordinary educational trip as the modules and learning outcomes of the programmes are mapped to the itinerary. This is a journey where you will learn, observe and experience simultaneously, the “mobile classroom” will be a place where theory meets practice.

The 7-day mobile classes will take place in May 2022, further details on the destinations, activities and guest speakers will be announced soon.

Itinerary

7 days of classes in various regions of the North Island

On the mobile classroom, you will learn of the following:

NZ Diploma in Tourism & Travel

DTT

501

Effective Communication in the  Industry – Analyse and appraise proactive communication to promote a range of tourism destinations

DTT

502

Workplace Management and Personal Work Ethics – Apply relevant legislation in various sectors in the industry

DTT

503

New Zealand Tourism Sector Region-by-Region – Research regional tourism industry operating environments to appraise business opportunities

DTT

504

Trends in the International Tourism Environment – Monitor the inbound trends in order to support tourism businesses

DTT

508

Tourism or Travel Venture Improvement – Research a tourism or travel enterprise in NZ and critique planned improvements

NZ Diploma in Hospitality Management

DHM

501

Hospitality facilities and revenue management – Hospitality business facilities, services and structures

DHM

502

Hospitality Compliance and Requirements – Legal requirements for alcohol, health and safety, accommodation sectors

DHM

503

Leadership in the Hospitality Industry – Applying different leadership styles to different situations and different aspects of a hospitality business

DHM

504

Customer Service Management – Customer expectations, management, staff knowledge

DHM

506

Managing market variability and fluctuations – Dealing with seasonality, cost controls, marketing and other strategies to increase income during off-seasons

aPPLY NOW

Enrol before 2nd Feb 2022 to secure your place!

To enquire, call 0800 357 316 or email info@crown.ac.nz

Enrol before 2nd Feb 2022 to secure your place!

To enquire, call
0800 357 316
or email info@crown.ac.nz

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Additional Terms & Conditions for "Travel as you learn":