Terms and Conditions

You are agreeing to comply with and be bound by the following terms and conditions of use, which must be taken in conjunction with our privacy policyThe content process, terms and conditions are subject to change without notice.

Neither Crown Institute of Studies nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found herein.This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). Crown Institute of Studies assumes no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Crown Institute of Studies’ prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of New Zealand.

By registering to use this part of the website or by otherwise agreeing to be supplied with the educational provision, products and services, you agree to be legally bound by these Terms, and that your use of the Website and the educational provision, products and services will be on these Terms alone.

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, Crown Institute of Studies may take such action as it deems appropriate to deal with the breach, including suspending your access to the website.

Crown Institute of Studies s education provisions, products and services purchased online may comprise, but are not limited to, the following elements:▪ Crown Institute of Studies tuition fees
▪ Examination fees
▪ Workshops / materials
▪ Costs for field trips and camps
▪ Sports fees

Crown Institute of Studies accepts all types of banking online payments.

Payment for all educational provisions, products and services purchased shall be made in New Zealand dollars. You must provide Crown Institute of Studies with complete and accurate payment information.
If we do not receive payment authorisation or any authorisation is subsequently cancelled, we may immediately terminate or suspend your access to our systems and may in suspicious circumstances contact the issuing bank and/or law enforcement authorities / other appropriate third parties.

Crown Institute of Studies only accepts refund requests in limited circumstances.
Payments may be refunded in full for cancellations received up to 14 days prior to
the event or at our discretion.

Crown Institute of Studies is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. The information you give us electronically will only be used for the purpose you intended.

Privacy Act 1993
Crown Institute of Studies is subject to the New Zealand Privacy Act 1993 (New Zealand) which is administered by the New Zealand Privacy Commissioner.

Collection and use of personal information
Personal information entered in to the website by members and visitors is only collected
for Crown Institute of Studies business and operation of membership services. The purpose(s) for collecting personal information will be clear in such cases and no information will be used for any other, unrelated purposes. Crown Institute of Studies does
not on-sell any personal information. Only those involved in providing the service associated with the purpose (including any required technical support) will have access to the personal information.

Storage and security of personal information
Crown Institute of Studies keeps all personal information in a secure IT environment with appropriate system back-ups. When any online services are provided which involve members or visitors sending personal financial information to this website, this information is not stored in the website. All financial transactions are processed in real time through a secure online payment system. Crown Institute of Studies does not have access to your credit card number; credit or debit card payments are secured by DPS. All Crown Institute of Studies employees and data processors that have access to, and are associated with the processing of personal data are required to respect the confidentiality of members and visitors’ personal data.

Crown Institute of Studies uses the DPS Payment Express Gateway for its online Credit Card
transactions. DPS have bank grade (SSL) security and all payments are processed in realtime. We do not have access to your credit or debit card number.

Direct Payment Solutions (DPS) Privacy Policy is:

Direct Payment Solutions Limited or its licensors (hereinafter referred to as DPS) are
committed to protecting your privacy as an Internet user whenever you buy goods or
services from a Merchant which uses Payment Express. The Merchant will generally be
using payment Express when the cardholder is using a credit or debit
card over the Internet, Phone, Fax, Unattended or Integrated EFTPOS system. DPS recognises its responsibility to keep confidential at all times any information which DPS acquires in connection with such a transaction, whether directly from the cardholders or Merchant. DPS protects personal information (at a minimum) to the Payment Card Industry Data Security Standards. Please note however; DPS responsibility is limited to protection by DPS of information which DPS obtains. DPS itself cannot, of course, control the use of disclosure by your supplier of any information which they obtain from you.

Collection of Information:
To enable DPS to provide secure payment facilities it will typically acquire information which may include the

Cardholder’s name, credit card number (with the expiry date) and billing address.

Use and Disclosure information:
DPS uses the information to obtain authorisation of the transaction from the issuing bank
of credit card and DPS’s own or the Merchant’s bank and to process the payment. Some
details from the transaction (such as name, email and delivery address) may be made
available to the Merchant or Acquirer through Payline – DPS web based transactions
management system, which allows Merchants to track transactions and process refunds.

DPS is committed to data security. DPS uses a variety of technologies and procedures to
help protect personal information from unauthorised access, use or disclosure. For example, DPS stores the data in computer servers with limited access that are located in controlled facilities secured by the latest in surveillance and security
technology. When DPS transmits sensitive information (such as a credit card numbers), DPS protects it through
the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details
stored onsite are encrypted using 168bit 3DES encryption. DPS is a level 1 certified PCI-DSS complaint provider:

“PCI-DSS, the Payment Card Industry Data Security Standard is a set of security requirements relating to the protection of card holder data. The standard is governed by the PCI Security Standards Council, an organisation put together by most of the major card schemes VISA, MasterCard, American Express, JCB and Discover. It’s relevant for any entity that stores or transmits sensitive card holder data, that being generally things like the PAN
(card number), Card security code, track data, PIN block. The current version of the standard is Version 1.2. Preceding PCI-DSS the card schemes had their own standards, the VISA Account Information Security (AIS) standard formed the basis to most of the PCI-DSS requirements.”

Every effort has been made to ensure that the information contained on this website is correct and current. Crown Institute of Studies does not accept any responsibility for information which is incorrect and where action has been taken as a result of the information on this site..