This course will teach you how to ‘think like a manager’ . You will gain insight into financial operations, how to successfully manage and train staff, provide world class experiences for guests, and identify opportunities. You will complete the LCQ qualification, and will also complete a work placement in one of our partner organisations where you will get to put your skills into practice!
This course builds upon your existing skills and knowledge in hospitality and helps you to ‘think like a manager’. People are at the heart of the Hospitality industry, and you will learn not only how to manage staff, but also how to provide amazing experiences for your guests. You will learn the legal and financial framework that governs the industry, and how to adapt your business as the market changes. Assessment is through written case studies, industry research, presentations and Q&A sessions with the tutor. In addition, you will be required to do a 60 hour internship where you supervise other staff. You will visit hotels and restaurants to see theory put into practice.
Face to face in a classroom setting, with elements of blended online learning.
24 Aug 2020 - 27 Aug 2021
12 Oct 2020 - 1 Oct 2021
16 Nov 2020 - 19 Nov 2021
9 Feb 2021 - 24 Dec 2021
15 Mar 2021 - 11 Mar 2022
3 May 2021 - 14 Apr 2022
8 Jun 2021 - 3 Jun 2022
26 Jul 2021 - 8 Jul 2022
28 Sep - 9 Oct 2020
19 Apr - 30 Apr 2021
12 Jul - 23 Jul 2021
4 Oct - 15 Oct 2021
21 Dec 2020 - 8 Feb 2021
27 Dec 2021 - 7 Feb 2022
· Hotel Familiarisation trips (Famils)
· Restaurant & cafe dining experiences
Students are assessed through a mixture of written assessments, presentations and practical role plays.
· Licence Controller Qualification
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A qualification in this course can lead to great jobs such as: