Last Update: 14 September  2020 


Auckland region is currently at Alert Level 2 with extra restrictions. This will remain in place until at least 11:59pm on Wednesday 23 September. Wearing a mask would be mandatory on public transport while we are in Alert Level 2 or above.


Auckland’s Alert Level will be reviewed on 21 September.



Classroom learning at Crown Institute of Studies will continue. To ensure the health and safety of all students and staff, the following measures will be in place: 


  1. Contact Tracing – All visitors are required to scan the NZ COVID Tracer QR poster before they enter our campus. The poster will be displayed near the entrance, on our reception table and in numerous locations such as the lift, classrooms and student common areas. For those that do not have the NZ COVID Tracer app, they will be required to check-in by providing information that are essential to contact tracing. Student attendance records may also be used for contact tracing purposes. 
  2. Contact tracing for each classroom – Unless it is for education-related activities, students should not visit other classrooms. Tutors of each class will keep track of all visitors, including Crown staff and students from other classrooms, that visited their classroom. 
  3. Study arrangements for students (or with family members) at higher risk of severe illness from COVID-19 – Those who are unwell are required to stay home. Those who are, or has family members that are vulnerable or has underlying medical conditions will be given the option to study from home. Please contact your tutor if this study option is needed. 
  4. Physical distancing – 1-metre physical distancing is to be maintained inside the campus. If 1-metre physical distancing cannot be maintained, students may consider wearing face coverings. Facial masks will be available for students. 
  5. Alternative break time – This is to avoid overcrowding of student common areas, please contact your tutors to learn more of the detailed arrangements. 
  6. Education-related seminars – These will either be suspended or turned into webinars. 
  7. Temporary suspension of all non-education related events – All non-education related events will be suspended until further notice. These include the regular SAP meetings, entertainment corners and other activities such as international day, sports day…etc. 
  8. Daily deep cleaning and sanitising of campus – Daily deep cleaning and sanitising of the campus will be conducted. These will be done by our contracted cleaners. 
  9. Hand sanitisers & wipes – these will be available on many locations of the campus, particularly on surface areas. If you cannot find any and are in need of some, please come see us at the reception. 
  10. Face coverings – All students are required to wear face coverings when coming to school on public transport. Students are also encouraged to wear face coverings in crowded spaces while on campus. Facial masks are available at the reception if you need them. 


If you need have any questions or need any support, please feel free to contact us: 

Email: info@crown.ac.nz 

Phone: 0800 357 316  


See you all on Monday! 


 If you or your family are in need of a food parcel here is a list of organisations that could help:

1. Auckland City Mission Foodbank – If you need a food parcel call  ACM 09 303 9266 and speak to the Crisis Care team. You will then be given a time to collect from the ACM distribution centre at 15 Auburn Street, off Boston road in Grafton. Photo ID required.

2. Salvation Army food parcels – Contact the Mt Wellington Salvation Army Community Ministry – 09 379 7615 or their local Salvation Army Community Ministry – 0800 53 00 00. You will be given a time to collect your food parcel.

3. Presbyterian Support Northern – Call 09 309 2054 to arrange a pick up at 8 Madeira Lane, Grafton. No walk-ins and collections are between 11-12am Mon-Fri.

4. St Vincent De Paul  Newton Branch – Call 09 815 6122 or email – Auckland@stvinnies.co.nz and they can deliver a food parcel.

5. Nga Whare Waatea Marae – Opens Mon-Fri, 10am-2pm. Head to the Marae at 31 Calthorp Close, Mangere with ID. Wait in car and staff will get to each person one at a time, asking relevant questions as needed.

6. Papakura Marae Foodbank – Opens Mon-Fri 10am-2.30pm, 09 297 2036. Please phone to request a food parcel, someone will ring you back to do a phone interview, then food will be delivered. Only deliveries to Papakura and Manurewa areas.

7. Orakei Foodbank – Call 521 5712 and leave message on voicemail with details of how many in family etc. Parcels are only delivered on Tuesdays and Fridays to Orakei, Kohi and Mission Bay.

8. St Marks Church – Focuses in the Pakuranga area. You can contact them directly via their contact page on their website or emailing stmarks@xtra.co.nz

9. Hills Church – located on Hillsborough Road. Please office@hillschurch.nz  and provide details of your needs and they will do their best to provide a food parcel. Hills Church has also offered to go shopping for those that cannot leave home due to self-isolation.

Useful websites:

Hardship Fund for Learners

Unite against COVID-19

All Right?