 |
|
|
|
|
|
| CI 421 |
Crown Certificate in Hospitality (Beverage Service) |
|
|
|
|
| Length |
14 weeks
|
| Contents |
Topics include: Beverage service skills, Alcoholic and non-alcoholic beverages and beverage service equipment, Liqueurs and hot alcoholic beverages, Cocktails, Beer service, heritage, styles and flavours, New Zealand wines and wine producers, Imported wines, Viticulture, wine making and wine evaluation, Personal presentation, Handling complaints
|
| Achievement |
Crown Certificate in Hospitality (Beverage Service). Please ask for details of unit standards achieved.
|
| Date |
17 May - 20 Aug 2010, 30 Aug - 3 Dec 2010
|
| Time |
Monday to Friday as follows:
9:15 am - 11:45 am Session 1
10:30 am - 10:45 am Morning Tea
11:45 am - 12:3 0pm Lunch
12:30 pm - 3:00pm Session 2
1:45 pm - 2:00 pm Afternoon Tea
|
| Entry Level |
Upper Intermediate, IELTS 5.5 or TOEIC 650 or Crown entry test
|
| Further Study |
If you pass this course you may wish to continue your studies, complete the Crown Certificate in International Hospitality (CI 435) and gain your London City and Guilds Diploma in Food and Beverage Service.
|
| |
| |
|
| CI 422 |
Crown Certificate in Hospitality (Food Service) |
|
|
|
|
| Length |
14 weeks
|
| Contents |
Topics include: Food service skills, Customer service, Table setting, International menus, Taking reservations, Taking orders, Food safety, Food contamination hazards and control methods, Food and Wine Matching, Culinary products and terms, Basic nutrition, Restaurant knowledge, Food service styles and menu types
|
| Achievement |
Crown Certificate in Hospitality (Food Service). Please ask for details of unit standards achieved
|
| Date |
17 May - 20 Aug 2010, 30 Aug - 3 Dec 2010
|
| Time |
Monday to Friday as follows:
9:15 am - 11:45 am Session 1
10:30 am - 10:45 am Morning Tea
11:45 am - 12:3 0pm Lunch
12:30 pm - 3:00pm Session 2
1:45 pm - 2:00 pm Afternoon Tea
|
| Entry Level |
Upper Intermediate, IELTS 5.5 or TOEIC 650 or Crown entry test
|
| Further Study |
If you pass this course you may continue your studies, complete the Crown Cert. in International Hospitality (CI 435) and gain your London City & Guilds Diploma in Food & Beverage Service.
|
| |
| |
|
| CI 423 |
Crown Certificate in Hospitality (Operations) |
|
|
|
|
| Length |
14 weeks
|
| Contents |
Topics include: Introduction to food and beverage management, Advanced restaurant food
Service and selling skills, Food costs and portion control, Food and beverage stock control, Host responsibility, The Sale of Liquor Act, Silver service, Functions set up and service, The art of dining, Barista training, Receive and action payments
|
| Achievement |
Crown Certificate in Hospitality (Operations). Please ask for details of unit standards achieved.
|
| Date |
17 May - 20 Aug 2010, 30 Aug - 3 Dec 2010
|
| Time |
Monday to Friday as follows:
9:15 am - 11:45 am Session 1
10:30 am - 10:45 am Morning Tea
11:45 am - 12:3 0pm Lunch
12:30 pm - 3:00pm Session 2
1:45 pm - 2:00 pm Afternoon Tea
|
| Entry Level |
Upper Intermediate, IELTS 5.5 or TOEIC 650 or Crown entry test
|
| Further Study |
If you pass this course you may continue your studies, complete the Crown Cert. in International Hospitality (CI 435) and gain your London City & Guilds Diploma in Food and Beverage Service.
|
| |
| |
|
| CI 424 |
Crown Certificate in Hospitality – Hotel Front Office |
|
|
|
|
| Length |
28 weeks (2 terms of 14 weeks, plus one holiday break)
|
| Contents |
Topics include: The hospitality industry, Personal presentation, Domestic and international accommodation, International reception services, Reservations procedures, Mail, messages, and written communications, Hotel and reception services, Business skills and communication, Hotel front office, Fidelio international hotel reservation training, Telephone systems, Accommodation reservations and payments, International visitors and cross-cultural communication, Debtor control functions and hotel accounting, Marriott Hotel Excellence Training Certificate
|
| Achievement |
Crown Certificate in Hospitality – Hotel Front Office. National Certificate in Hospitality Front Office Level Three. Marriott Hotel Excellence Certificate. Please ask for details of unit standards achieved.
|
| Date |
17 May – 3 Dec 2010, 30 Aug 2010 - 6 May 2011
|
| Time |
Monday to Friday as follows:
9:15 am - 11:45 am Session 1
10:30 am - 10:45 am Morning Tea
11:45 am - 12:3 0pm Lunch
12:30 pm - 3:00pm Session 2
1:45 pm - 2:00 pm Afternoon Tea
|
| Entry Level |
Upper Intermediate, IELTS 5.5 or TOEIC 650 or Crown entry test
|
| Further Study |
If you pass this course you may continue your studies, complete the Crown Cert. in International Hospitality (CI 436) and gain your London City & Guilds Diploma in Food and Beverage Service.
|
| |
| |
|
| CI 435 |
Crown Certificate in International Hospitality - Food and Beverage Service |
|
|
|
|
This course includes the London City & Guilds Diploma in Food and Beverage Service
|
| Length |
42 weeks (3 terms of 14 weeks, plus two holiday breaks)
|
| Contents |
Topics include: Employment law, Advanced restaurant food service skills, Commercial food costs and portion control, Communication skills, Food safety, Alcoholic and non-alcoholic beverages, New Zealand wines and wine producers, Viticulture, wine making and wine evaluation, Imported wines, Liqueurs and hot alcoholic beverages, Cocktails, Beer service, heritage, styles and flavours, Nutrition, Introduction to food and beverage management, International menu knowledge, Barista course, Food service styles and menu types, Reservations for food and beverage service, Advanced restaurant service, The employment relationship and employment law, Commercial functions, Silver service, The art of dining, Introduction to computing, Advanced selling and service skills, Industry visits, Industry guest speakers, One week introductory career options - (1) Marketing or
(2) Flight Attendant or (3) Human Resource Management
|
| Achievement |
Crown Certificate in International Hospitality (Food and Beverage Service), London City and Guilds International Diploma of Food & Beverage Service, National Certificate in Hospitality Food and Beverage Service Level Three. Please ask for details of unit standards achieved.
|
| Date |
22 Mar - 25 Mar 2011, 17 May 2010 - 6 May 2011, 30 Aug 2010 - 19 Aug 2011
|
| Time |
Monday to Friday as follows:
9:15 am - 11:45 am Session 1
10:30 am - 10:45 am Morning Tea
11:45 am - 12:3 0pm Lunch
12:30 pm - 3:00pm Session 2
1:45 pm - 2:00 pm Afternoon Tea
|
| Entry Level |
Upper Intermediate, IELTS 5.5 or TOEIC 650 or Crown entry test
|
| Further Study |
If you pass this course you may wish to continue your studies and enrol on the National Diploma in Hospitality Management (CI 440)
|
| |
| |
|
| CI 436 |
Crown Cert. in Int’l Hospitality (Hotel Services & Reception Operations) |
|
|
|
|
This course includes the London City & Guilds Diploma in Reception Operations and Services
|
| Length |
42 weeks (3 terms of 14 weeks, plus two holiday breaks)
|
| Contents |
Topics include: International reception services, Reservations procedures, Marketing, Guest accounting procedures, Domestic and international accommodation, Hotel front office, Fidelio international hotel reservation training, International Air Transport Association (IATA) world geography, Cruises, Barista introduction course, Employment relations, Domestic and international travel, Business administration, Travel and tourism training modules, Marriott Hotel Excellence Certificate, CV and interview techniques, Industry visits, Industry guest speakers, One week introductory career options - (1) Marketing or (2) Flight Attendant or (3) Human Resource Management or (4) Beverage knowledge.
|
| Achievement |
Crown Certificate in International Hospitality (Hotel Services and Reception Operations), City
and Guilds International Diploma of Reception Operations and Services, National Certificate in Hospitality Front Office Level Three. Marriott Hotel Excellence Certificate. Please ask for details of unit standards achieved.
|
| Date |
22 Mar - 25 Mar 2011, 17 May 2010 - 6 May 2011, 30 Aug 2010 - 19 Aug 2011
|
| Time |
Monday to Friday as follows:
9:15 am - 11:45 am Session 1
10:30 am - 10:45 am Morning Tea
11:45 am - 12:3 0pm Lunch
12:30 pm - 3:00pm Session 2
1:45 pm - 2:00 pm Afternoon Tea
|
| Entry Level |
Upper Intermediate, IELTS 5.5 or TOEIC 650 or Crown entry test
|
| Further Study |
If you pass this course with the required grades you may be eligible to cross-credit some papers to a course of degree study at university or polytechnic in Auckland. Please ask us for details.
|
| |
| |
|
| CI 440 |
National Diploma in Hospitality Management (NDHM) |
|
|
|
|
| Length |
56 weeks (4 terms of 14 weeks, plus three holiday breaks)
|
| Contents |
Topics include: Three New Zealand Diploma in Business papers, Knowledge of the hospitality industry, Commercial catering applications of kitchen commodities, Commercial food costs and portion control, Commercial catering applications of hot and cold desserts, Design a commercial kitchen, Recruit, select and release staff, Telephone systems in the hospitality industry, Customer complaints, Housekeeping services in a commercial hospitality establishment, Analyse the current state of, and factors impacting on the future of New Zealand tourism, Practice food safety methods in a food business, Provide advanced restaurant food service, Provide restaurant silver service to customers, Concepts of supply and demand in tourism, Host responsibility requirements as a duty manager of licensed premises, The Sale of Liquor Act 1989 and its implications for licensed premises, Food and beverage management, Apply specialist knowledge to match food and beverage items on an establishments menu, Interview in a formal situation, Participate in a formal meeting, Hospitality facility utilisation, Commercial accommodation management, Supervise staff under a food safety programme, Purchasing and stores management in a hospitality environment, Hospitality management and control systems, Alcoholic and non-alcoholic beverages and beverage service equipment, Industry visits, Industry guest speakers.
|
| Achievement |
National Diploma in Hospitality Management (NDHM) Level Five. Please ask for details of unit standards achieved.
|
| Date |
1 Mar 2010 - 10 Jun 2011, 17 May 2010 - 19 Aug 2011, 30 Aug 2010 - 2 Dec 2011
|
| Time |
Monday to Friday as follows:
9:15 am - 11:45 am Session 1
10:30 am - 10:45 am Morning Tea
11:45 am - 12:3 0pm Lunch
12:30 pm - 3:00pm Session 2
1:45 pm - 2:00 pm Afternoon Tea
|
| Entry Level |
Advanced, IELTS (Academic module) 6.0 overall with a minimum of 6.0 in writing and no less than 5.5 in any other band or Crown entry test
|
| Further Study |
If you pass this course with the required grades you may be eligible to cross-credit some papers
to a course of degree study at university or polytechnic in Auckland. Please ask us for details.
|
| Requirement |
Previous hospitality work experience is preferred but is not essential
|
NOTE: Flexible study options -
Study one term at a time: You can study this 48 week course as four separate 12-week courses. Please ask the college or see our website for details. |
| |
| |
|
| CI 445 |
National Diploma in Hospitality Management EP-5.5 |
|
|
|
|
You can enter the National Diploma in Hospitality Management (NDHM) with an English level of IELTS 5.0 or 5.5 by choosing an Extended Pathway (EP) course. These combine NDHM papers with special English language courses.
|
| Length |
68 weeks full time
|
| Contents |
Term 1 (12 weeks): English skills
Terms 2, 3, 4 and 5 (14 weeks each): The remaining NDHM papers
|
| Date |
17 May 2010 - 2 Dec 2011, 30 Aug 2010 - 11 May 2012
|
| Entry Level |
Upper Intermediate, IELTS (Academic Module) 5.5 overall with a minimum of 5.0 in writing, or TOEIC 650 or Crown entry test
|
| |
| |
|
| CI 446 |
National Diploma in Hospitality Management EP-5.0 |
|
|
|
|
You can enter the National Diploma in Hospitality Management (NDHM) with an English level of IELTS 5.0 or 5.5 by choosing an Extended Pathway (EP) course. These combine NDHM papers with special English language courses.
|
| Length |
80 weeks full time
|
| Contents |
Term 1 (12 weeks): English skills
Term 2 (12 weeks): English skills
Terms 3, 4, 5 and 6 (14 weeks each): The remaining NDHM papers
|
| Date |
17 May 2010 - 11 May 2012, 30 Aug 2010 - 24 Aug 2012
|
| Entry Level |
Intermediate, IELTS (Academic Module) 5.0 overall with a minimum of 5.0 in writing, or TOEIC 550 or Crown entry test
|
| |
| |
|
|
Other hospitality courses |
|
|
|
|
NOTE: If your English level is a minimum of Upper Intermediate (IELTS 5.5, TOEFL 525, TOEIC 650 or equivalent) you can study a number of other hospitality courses at Crown. Please ask the college or see our website for course content, start dates and fees for the following courses:
* CI 420 Crown Cert. in Hospitality (Food and Beverage Service) (28 weeks full time)
* CI 425 Crown Cert. in Int’l Hospitality (Hotel Services and Reception) – Phase H1 (14 weeks full time)
* CI 426 Crown Cert. in Int’l Hospitality (Hotel Services and Reception) – Phase H2 (14 weeks full time)
* CI 427 Crown Cert. in Int’l Hospitality (Hotel Services and Reception) – Phase H3 (14 weeks full time)
* CI 441 National Diploma in Hospitality Management – Phase ND1 (14 weeks full time)
* CI 442 National Diploma in Hospitality Management – Phase ND2 (14 weeks full time)
* CI 443 National Diploma in Hospitality Management – Phase ND3 (14 weeks full time)
* CI 444 National Diploma in Hospitality Management – Phase ND4 (14 weeks full time)
|
| |
| |
|
|
|
 Hospitality Courses
|
|
|
News 
